Jobs at H&M Group

Coordinate end-to-end Czech Republic payroll with an external provider, ensuring accurate and timely payments, legal compliance, and proper handling of hires, exits, attendance, absences, overtime, benefits, and employee records. Serve as a payroll contact for authorities and internal stakeholders, prepare reports, deliver training, support stores and offices, and contribute to payroll projects and process improvements.

Owns CRM, loyalty, and owned-media activities for H&M Türkiye, Kazakhstan, and Georgia. Plans and optimizes email, push, SMS, and WhatsApp campaigns; builds automated customer journeys; uses segmentation and analytics to improve conversion and membership growth; coordinates local and global marketing; supports SEO; and aligns owned, paid, and earned media campaigns. The role also executes membership events and partnerships while collaborating with commercial, production, CRM, data, and marketing stakeholders.

Provide excellent customer service, actively sell and promote products and loyalty programs, guide customers through trends, maintain garment presentation and stock levels, operate checkout and fitting rooms, support OMNI services, and follow store procedures and health & safety guidelines.

Provide system support for daily distribution center operations, resolve issues, perform system clean-up and basic troubleshooting, and train warehouse users. Support incident management, system implementations, updates, and process improvements while collaborating with warehouse teams, system specialists, IT partners, and external stakeholders to improve inbound and outbound operations.

Supports ARKET’s marketing and communications activities in China, with emphasis on PR, campaign execution, events, partner coordination, and day-to-day marketing operations. Coordinates agencies, media, KOLs/KOCs, vendors, assets, timelines, logistics, documentation, purchase orders, and reporting. Helps localize global campaigns, track media exposure, execute activations, and maintain brand consistency across internal and external stakeholders.

Leads APAC compensation and total rewards programs, translating global frameworks into local market execution. Provides functional leadership to regional rewards partners, oversees compensation cycles, salary reviews, benchmarking, budgeting, benefits processes, and SuccessFactors initiatives. Partners with senior People and business leaders, gathers market insights, drives global compensation projects, and balances global consistency with local requirements across multiple countries.

Drive digital commercial growth in Japan by publishing content across web and app channels, managing product exposure, deals, discounts, navigation, and internal search. Use customer behavior insights to optimize the digital shopping journey and collaborate with commercial, experience, marketing, and customer activation teams on campaigns and product strategies.

Drive digital commercial growth for H&M Korea by publishing website and app content, managing product exposure, deals, discounts, navigation, and internal search. Use customer behavior insights to optimize the digital shopping journey and collaborate with commercial, experience, and customer activation teams on campaigns and product strategies. The role requires strong e-commerce and online visual merchandising experience, Korean and English fluency, and a relevant bachelor’s degree.

Freelance fashion designers will develop concepts, explore silhouettes and materials, refine garments, and contribute to womenswear, menswear, or accessories collections. The role requires strong fashion aesthetics, technical and digital sketching, pattern cutting, garment construction, portfolio development, and collaboration with product teams and manufacturers. Designers must manage briefs, timelines, feedback, and collection workflows while working regularly from COS’s central London office and atelier.

Coordinate logistics for non-commercial goods across construction, facilities, store projects, and maintenance activities. Manage sourcing, transportation, storage, inventory, documentation, suppliers, purchasing, delivery, claims, and waste or reuse strategies. Develop cost-effective logistics setups, reduce storage and inventory costs, ensure timely delivery, maintain accurate system data, and advise stakeholders on procurement and NCG management. The role also supports sustainability, compliance, and collaboration across expansion, visual, finance, accounting, and project teams.

Leads marketing projects from planning through delivery, managing cross-functional teams, timelines, budgets, KPIs, agencies, vendors, and customer-facing initiatives. Oversees store openings and closures, omnichannel communications, loyalty programs, global tests, project scopes, contracts, invoices, and execution across customer touchpoints. The role collaborates with CRM, Commercial, Customer Service, Store, and global marketing teams to ensure strategic alignment and measurable commercial results.

Ensures Brazilian tax compliance by monitoring legislation, managing tax authority communications, reconciling withholding taxes, maintaining fiscal regularity, supporting audits, identifying risks, and improving or automating tax processes and system rules.

Oversee end-to-end distribution center operations managed by third-party logistics providers. Lead planning, performance monitoring, compliance, risk management, process improvement, sustainability, and safety initiatives. Manage and develop the DC management team while coordinating with 3PL partners, Sales, Warehouse Operations, HR, Controlling, and Sustainability stakeholders to align capacity, service levels, costs, and operational goals.

Leads complex analytics initiatives, translates business needs into scalable data solutions, develops KPI frameworks, and delivers actionable insights through SQL, Python or R, dashboards, and reporting. Partners with senior stakeholders on analytical roadmaps, mentors junior team members, and supports data-driven decision-making. Responsibilities include data extraction, manipulation, automation, statistical modeling, data visualization, performance tracking, and business reporting.

Analyzes, cleans, validates, and interprets data from multiple sources to generate actionable business insights. Uses Python or R, SQL, Excel, and Power BI or Tableau to perform analysis, automate processes, and create dashboards and reports. Identifies trends and KPIs, ensures data accuracy, communicates findings, and collaborates with cross-functional stakeholders to support data-driven decisions.

Implements global people and performance-development processes in a local context, supports leaders and HR stakeholders with insights, and builds organizational capability through training, coaching, facilitation, and leadership development. The role monitors adoption and outcomes, translates data into improvements, and helps managers strengthen goal setting, performance management, and employee development while maintaining alignment with global standards.

Assists the Product Designer in creating technical sketches, artworks, and women’s underwear designs across multiple product categories. Participates in fittings, manages sample follow-ups, and collaborates with global teams on worldwide collections. Requires strong fashion design skills, attention to detail, material knowledge, technical file experience, creativity, adaptability, and effective communication.

Build and operate enterprise-scale data and event-streaming platforms using Kafka, Kubernetes, GCP, Terraform, CI/CD, and dbt. Develop scalable pipelines and platform services, optimize reliability, security, performance, and cost, and provide technical guidance across engineering and product teams. The role requires strong programming, cloud, DevOps, data-platform, and enterprise integration experience.

Provides commercial, contractual, negotiation, and legal advisory support for global technology and IT agreements. Responsibilities include drafting and reviewing contracts, identifying and mitigating risks, supporting business relationships throughout their lifecycle, advising on AI and data privacy matters, developing legal processes and templates, and partnering with international stakeholders across H&M Group.

Provides legal support for commercial contracts across H&M Group, including drafting, reviewing, negotiating, and advising stakeholders on business risks and opportunities. The role also contributes to legal processes, best practices, trainings, and workshops while balancing commercial objectives with legal risk mitigation.