Jobs at H&M Group

Analyze digital and commercial performance to identify growth opportunities, risks, and business drivers. Develop customer, sales, behavioral, and post-purchase insights; build business cases; support prioritization and strategic planning; and translate complex data into actionable recommendations. Partner with commercial, marketing, digital, controlling, and sales-market stakeholders while developing analytical frameworks, tools, best practices, and capabilities across the organization.

Provides friendly, high-level customer service across the shop floor, cash desk, fitting rooms, and customer interactions. Supports deliveries, stock replenishment, and merchandising garments. The role requires flexibility for varied hours, evenings, and weekends, plus Dutch and English language skills. Previous retail or customer service experience and fashion knowledge are preferred but not mandatory.

Provide welcoming, high-quality customer service across the shop floor, cash desk, fitting rooms, and customer interactions. Advise shoppers, support the shopping experience, process deliveries, replenish stock, and merchandise garments. Work collaboratively, maintain brand standards, and demonstrate flexibility for varied hours, evenings, weekends, and Christmas availability. Previous retail or customer service experience is beneficial but not required.

Partner with business leaders across the Czech Republic, Slovakia, Romania, and Hungary to govern and execute compensation, benefits, mobility, and total rewards programs. Manage salary reviews, incentive planning, budgeting, benchmarking, compliance, and rewards communications. Analyze market and internal data, advise senior stakeholders, and collaborate with HR, Finance, and global Total Rewards teams to ensure competitive, equitable, and compliant practices.

Provides high-level customer service across the shop floor, cash desk, fitting rooms, and customer interactions. Processes deliveries, replenishes stock, and supports visual merchandising. Advises customers on products, fashion, materials, and sizing while contributing to a welcoming brand experience. Works flexibly with the team, including evenings and weekends, in a part-time temporary retail position.

Provides welcoming, high-level customer service across the shop floor, cash desk, fitting rooms, and sales areas. Advises customers, supports transactions, processes deliveries, replenishes stock, and maintains merchandising standards. The role requires enthusiasm for the brand, strong communication, adaptability, initiative, schedule flexibility, and Dutch and English language skills. Previous retail or customer service experience and fashion-material knowledge are preferred but not required.

Provides welcoming, high-level customer service across the shop floor, cash desk, and fitting rooms. Advises customers, supports the shopping experience, processes deliveries, replenishes stock, and merchandises garments. The role requires flexibility, clear communication, initiative, enthusiasm for the brand, and availability for varied hours, including evenings and weekends. Previous retail, customer service, and fabric knowledge are preferred but not required.

Support third-party logistics distribution center operations, system integrations, incident management, compliance, and continuous improvement. Educate 3PL partners on H&M processes, oversee WMS, WCS, and PLC system functionality, coordinate changes and project rollouts, support inbound planning and stock movements, and conduct business process audits. The role collaborates with operations, sales, merchandising, and technology stakeholders to maintain service continuity and operational excellence.

Provides welcoming, high-level customer service throughout the store, assists with cash desk and fitting rooms, replenishes stock, processes deliveries, and merchandises garments. The role requires flexibility, communication, initiative, enthusiasm for the brand, and availability for varied hours including evenings and weekends. This is a temporary part-time position of 20 or 30 hours per week through December 31, 2026.

Welcomes and assists customers, provides fashion and product guidance, promotes sales, maintains an organized and well-stocked sales floor and back of house, supports store opening and closing, and collaborates with the store team to deliver an exceptional in-store experience.

Provides customer service and fashion guidance in an H&M store while supporting sales and profitability. Responsibilities include product display, replenishment, floor organization, inventory handling, tagging and labeling garments, checkout and return assistance, and general store operations. The role is part-time, shift-based, and suitable for applicants without prior experience.

Manage and optimize global digital content across H&M’s owned channels using Adobe Experience Manager. Responsibilities include building content blocks, templates, and campaign setups; configuring content to technical and brand standards; resolving content issues; coordinating with marketing, creative, production, and technology teams; maintaining CMS expertise; and ensuring accurate, timely publication across markets.

Leads visual merchandising and brand experience across multiple stores in Korea. Translates global visual guidelines into commercial execution, optimizes layouts, product placement, campaigns, and customer flow, and uses KPIs and customer insights to drive sales and profit. Coaches visual and store teams, supports openings and rebuilds, plans store visits, and develops talent through recruitment, feedback, and succession planning.

Provides customer service and actively sells fashion products in an H&M store. Responsibilities include guiding customers, promoting loyalty programs, maintaining product knowledge, replenishing and caring for garments, operating fitting rooms and checkout, supporting visual merchandising, maintaining stockrooms and sales floors, using in-store services, and assisting with store opening and closing procedures.

Provides fashion-focused customer service and sales support in an H&M store. Responsibilities include welcoming customers, recommending products, promoting loyalty and sustainability initiatives, meeting sales targets, replenishing and caring for garments, operating fitting rooms and checkout, maintaining stockrooms and sales floors, supporting visual merchandising, using omnichannel services, and following store safety and operational procedures.

Implement, test, maintain, and troubleshoot production-grade AI/ML solutions. Contribute to feature design, code reviews, monitoring, cloud-based development, MLOps practices, and continuous improvement. Collaborate with ML engineers, data scientists, analysts, product managers, architects, and business stakeholders to translate requirements into technical implementations and deliver scalable AI-powered solutions.

Design, develop, test, release, and maintain cloud-native software for retail and e-commerce order management platforms. Build scalable event-driven applications using Azure, Cosmos DB, Kafka, Java, Spring Boot, or .NET. Develop REST APIs and microservices, optimize database performance, support CI/CD and deployments, and monitor production systems. Collaborate with Agile product, QA, and DevOps teams while contributing to code reviews and engineering best practices.

Provides customer service and actively sells fashion products in an H&M store. Responsibilities include guiding customers, promoting loyalty and sustainability initiatives, maintaining garment presentation and stock levels, operating fitting rooms and checkout, supporting omnichannel services, and keeping sales and stock areas clean and organized. The role also involves following store procedures, collaborating with colleagues, completing training, and supporting store opening and closing activities.

Provides customer service and actively sells fashion products in-store. Guides customers through trends and merchandise, promotes loyalty and sustainability initiatives, supports sales targets, replenishes and cares for garments, maintains displays and stockrooms, operates fitting rooms and checkout, and follows store procedures. Collaborates with the team, participates in training, supports Omni services, and assists with opening and closing duties.

Provides customer service and actively sells fashion products in an H&M store. Responsibilities include guiding customers, promoting loyalty and sustainability initiatives, maintaining fashion and product knowledge, replenishing and caring for garments, operating fitting rooms and checkout, supporting visual merchandising, processing omni-channel services, maintaining sales floor and stockroom standards, and assisting with store opening and closing. Collaborates with colleagues to achieve sales targets and follow safety and legal requirements.