Jobs at H&M Group

Serve customers throughout the store by providing friendly, proactive assistance, operating the cash desk, supporting fitting rooms, replenishing stock, processing deliveries, and merchandising garments. The role requires flexibility for varied hours, including evenings and weekends, strong communication, enthusiasm for the brand, and willingness to learn. Previous retail, customer service, and fabric knowledge are helpful but not mandatory.

Provides customer service and actively sells fashion products in an H&M store. Guides customers through products, trends, loyalty programs, and omni-channel services; supports checkout, fitting rooms, garment replenishment, steaming, stockroom organization, visual merchandising, store opening and closing, and cleanliness. Collaborates with store colleagues, follows health and safety procedures, participates in training, and helps achieve sales targets while delivering an excellent customer experience.

Gère un rayon de magasin H&M afin d’atteindre les objectifs de ventes, de profits et de service à la clientèle. Supervise le recrutement, la formation, le développement et la performance de l’équipe. Planifie les horaires, les activités commerciales et les opérations en magasin, notamment la réception des livraisons, les changements de prix et la prévention des pertes. Assure le respect des normes légales, de sécurité et de H&M, et dirige le magasin en l’absence du gérant.

Creates and maintains fashion-focused visual presentations across sales floors and windows, executes floor moves, campaigns, mannequins, and customer-flow standards. Supports sales and store KPIs, trains colleagues on visual merchandising, performs opening and closing routines, manages visual materials, and promotes safety and loss prevention. The role may assume store responsibility when management is absent and may travel to support other stores.

Provides customer service and fashion guidance, promotes products and loyalty programs, supports sales targets, maintains garment presentation and stock replenishment, operates fitting rooms and checkout, and contributes to clean, organized store operations. The role also involves following safety and legal procedures, participating in training, collaborating with team members, and supporting opening and closing activities.

Design, build, and maintain scalable full stack applications and services. Contribute to architecture and technical roadmaps, collaborate cross-functionally, improve reliability and performance, and promote quality, security, testing, and observability practices. Mentor engineers through reviews and knowledge sharing while exploring AI and context-engineering solutions that create business value.

Welcomes and assists customers, provides fashion and product guidance, promotes sales, maintains an organized and well-stocked sales floor and back-of-house area, supports store opening and closing, and collaborates with the store team to deliver an exceptional in-store experience.

Support the development of H&M’s global soft accessories assortment, including hats, scarves, and gloves. Coordinate with product managers, designers, planners, and other teams; manage samples, follow-ups, and multiple development tasks; and help ensure products align with trends, customer needs, commercial targets, and quality expectations.

Supports fashion accessory product development from trend and customer insight through final product. Coordinates with product managers, designers, planners, and other teams; manages samples, parallel tasks, and daily operational activities; and helps create commercially relevant assortments aligned with business targets. The role requires strong fashion awareness, commercial thinking, organization, collaboration, communication, and an eagerness to learn and improve processes.

Welcomes and assists customers, provides fashion and product guidance, promotes sales, maintains an organized sales floor and stockroom, supports store opening and closing, and represents H&M positively. Collaborates with the store team to deliver an exceptional in-store customer experience.

Lead enterprise architecture and ownership of the ServiceNow platform, designing automations, workflows, integrations, and scalable distributed systems. Establish engineering standards for CI/CD, testing, modular architecture, governance, security, performance, and reliability. Drive DevOps maturity, observability, operational readiness, cloud cost optimization, and stable release, change, and incident processes. Mentor engineers and architects, guide cross-domain technical decisions, and develop long-term architectural roadmaps aligned with enterprise strategy.

Leads technical architecture, software development guidance, and clean-core implementation across H&M’s SAP EWM landscape. Designs scalable SAP solutions and integrations using ABAP, BTP, CDS, HANA, RAP, CPI, Event Mesh, and APIs. Oversees architecture reviews, technical initiatives, quality standards, documentation, innovation, issue resolution, and mentoring. Collaborates with product managers, business experts, functional consultants, integration specialists, and developers in agile Scrum or Kanban teams.

Leads a community of SAP Finance engineers and technical experts, with responsibility for people management, coaching, career development, succession planning, and capability building. Develops competence strategies, Communities of Practice, workforce plans, talent pipelines, and training initiatives. Partners with engineering and business stakeholders on staffing, budgets, capability gaps, and organizational priorities while representing the engineering community and supporting employee engagement and retention.

Provide customer service and sales support in an H&M store by guiding customers through products, fashion trends, and OMNI services. Promote loyalty initiatives, meet sales targets, replenish and care for garments, operate fitting rooms and checkout areas, maintain stockrooms and sales floors, execute merchandise displays, and support store opening and closing procedures while collaborating with the store team.

Provides customer service and fashion guidance, actively sells products, promotes loyalty and sustainability initiatives, and supports store sales targets. Responsibilities include garment unpacking, replenishment, steaming, fitting room and checkout operations, merchandise presentation, stockroom organization, Omni services, store opening and closing, and compliance with health and safety procedures. Collaborates with colleagues, participates in training, and maintains a clean, organized sales floor and back of house.

Provide welcoming customer service, guide shoppers through fashion products and trends, actively drive sales, and promote loyalty and sustainability initiatives. Maintain garment care, replenishment, fitting room, checkout, stockroom, visual presentation, and Omni service standards. Support store opening and closing, follow health and safety procedures, and collaborate with colleagues in a dynamic retail environment.

Freelance womenswear designer responsible for concept development, design exploration, garment refinement, and collection creation aligned with COS’s modern aesthetic. The role requires strong fashion portfolios, technical and creative design skills, knowledge of fabrics, pattern cutting, construction, sustainable materials, and 3D design tools. Designers must collaborate with product teams and manufacturers, work to briefs and timelines, respond to feedback, and manage projects independently. Significant regular commuting to COS’s central London office and atelier is essential.

Provides customer service and actively sells fashion products while guiding customers through the store. Maintains garment presentation, replenishes stock, operates fitting rooms and checkout, supports OMNI services, and keeps sales floors and stockrooms clean. Promotes loyalty and sustainability initiatives, follows store procedures and safety requirements, collaborates with colleagues, supports sales targets, and participates in training and opening or closing activities.

Welcomes and assists customers, shares fashion and product knowledge, supports sales, maintains stocked and organized sales and back-of-house areas, collaborates with the store team, assists with opening and closing, and represents the H&M brand positively.

Provide welcoming, knowledgeable customer service; guide customers through fashion products and trends; actively sell merchandise and promote loyalty initiatives. Support sales targets, garment replenishment and care, fitting rooms, checkout, stockrooms, visual displays, omnichannel services, store opening and closing, and health and safety procedures. Collaborate with colleagues, participate in training, and maintain clean, organized sales and back-of-house areas.