Job Location
CINCINNATI GENERAL OFFICESJob Description
Site Reliability Engineers (SREs) ensure the smooth operation of production systems by combining engineering principles, operational discipline, and automation within the P&G codebase and operating environments. SREs are implementing best practices for availability, reliability, and scalability. They are responsible for maintaining and automating monitoring, alerting to proactively identify and resolve potential incidents and drive continuous improvement. SRE defines and manages service level objectives (SLOs), service level indicators (SLIs), service level agreements (SLAs) and ensures those are met or exceeded.
As a Site Reliability Engineer focused on Identity & Access Management, you will be responsible for maintaining, monitoring, supporting, and upgrading processes and systems for one or multiple Digital Products with quality and efficiency.
Key Responsibilities:
- Incident Management and Monitoring: Monitor system alerts and respond promptly to incidents, ensuring that Service Level Agreements (SLAs), Service Level Objectives (SLOs) and Service Level Indicators (SLIs) are met or exceeded. Performing Root Cause Analysis and creating Postmortems to improve incident response time and ensure consistent stability of the application.
- Automation and Process Improvement: Automate repetitive tasks, implement and maintain monitoring and logging systems, drive continuous improvements to prevent future incidents, including defining standards for processes.
- Guidance and Collaboration: Provide expert guidance to Stakeholders (Product, Platform, and Software Engineering teams) in relation to supportability, scalability, and efficiency with products and tools in the organization's portfolio.
- Infrastructure Management: Administer platform infrastructure, oversee change management procedures, contributing to product roadmap creation and defining strategies for critical products. Oversee vendor management, contribute to product roadmap creation, and define strategies for digital products to enhance service delivery. Represent Operations into PoC and Pilots. Ensure processes and tools are ready by Day 1 of Go Live. Drive observability implementations with monitoring and metrics, incident responses, feedback loops, documentation and knowledge sharing
Job Qualifications
Required:
- Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Information Systems, or similar field.
- Automation and Scripting Skills: Proficient in automation scripting using languages such as Python, Bash, or PowerShell, with experience in writing SQL queries for database management.
- IT Operations and System Administration: Strong background in IT operations, including familiarity with duty watch, ticketing systems (e.g. SNOW), and task management, alongside knowledge of system administration in Linux/Unix environments and cloud platforms like AWS, Azure, or GCP.
- Network and Database Knowledge: Familiar with network components and protocols, as well as database management, with experience in incident response methodologies to implement preventive measures.
- Monitoring and Observability: Experienced with monitoring metrics and platform/system diagnostics, as well as observability tools such as Prometheus and Grafana, to enhance system performance and reliability.
- Understanding of ITIL Service Management, specifically on Service Level Management, Release, Event, Incident, Problem, Capacity and Performance Management practices.
- Ability to assess what impacts operational KPIs and recommend improvement across application and infrastructure layers.
- Understanding of the Software Development Lifecycle. This includes frameworks and concepts for modern application development (Product Management, Agile/Scrum, DevOps).
- Effective communicator with the ability to translate technical language to business language.
- Ability to work a hybrid schedule in Cincinnati, OH based office.
Preferred:
- Agile and DevOps Methodologies: Understand Agile methodologies and is familiar with DevOps practices.
- IT Security and Access Management: Familiar with key IT security concepts such as authentication, authorization, and encryption, IAM including permission models like Role-Based Access Control (RBAC) and Access Control Lists (ACL). Experience in Ping Authentication products (Ping ID, Ping Federate, Ping Radius) and PAM products (Centrify) is a big plus.
- Configuration Management and Standards Development: Experience with configuration management and Infrastructure as Code (IaC) tools such as Ansible and Terraform, while taking the initiative to define standards, best practices, and recommend improvements.
- Code and Infrastructure Optimization: Ability to script, debug, optimize code, and automate routine tasks. Experience in rightsizing infrastructure to balance performance and cost. Showing your previous code portfolio.
- Certified in: ITIL 4 Foundation, SRE Fundamentals, DevOps Foundation, and/or PSM1
- Ability to script, debug, optimize code, and automate routine tasks.
- Willingness to learn and apply concepts such as SRE Site Reliability Engineering, TDD Test Driven Development, Chaos Engineering.
- Willingness to understand and improve the Client Experience and User Journey.
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
At P&G, we believe that diverse experiences help build strong leaders. Mobility is a key component of many management careers, providing opportunities to grow through different assignments, locations, and business challenges. Candidates should be prepared to consider relocation opportunities throughout their career as business needs and development opportunities arise.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.
Procter & Gamble participates in E-Verify.
Qualified individuals will not be disadvantaged based on being unemployed.
P&G is dedicated to meeting the needs of applicants requesting an accommodation/adjustment due to a disability in order to complete the online application process. If you have a disability that affects your ability to complete our online application process, please visit our Disability Accommodation Page.
Job Schedule
Full timeJob Number
R000155236Job Segmentation
Experienced ProfessionalsStarting Pay / Salary Range
$85,000.00 - $122,200.00 / yearSkills Required
- Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Information Systems, or a similar field
- Automation scripting proficiency using Python, Bash, or PowerShell
- Experience writing SQL queries for database management
- Strong IT operations experience, including duty watch, ticketing systems, and task management
- System administration experience in Linux or Unix environments
- Knowledge of cloud platforms such as AWS, Azure, or GCP
- Knowledge of network components, protocols, and database management
- Experience with incident response methodologies and preventive measures
- Experience with monitoring metrics, platform diagnostics, and observability tools such as Prometheus and Grafana
- Understanding of ITIL service management practices, including service level, release, event, incident, problem, capacity, and performance management
- Ability to assess operational KPI impacts and recommend application and infrastructure improvements
- Understanding of software development lifecycle concepts, Product Management, Agile/Scrum, and DevOps
- Effective communication skills and ability to translate technical information for business audiences
- Ability to work a hybrid schedule in Cincinnati, Ohio
- Familiarity with IT security, authentication, authorization, encryption, IAM, RBAC, and ACLs
- Experience with Ping ID, PingFederate, Ping RADIUS, or Centrify
- Experience with configuration management and Infrastructure as Code tools such as Ansible and Terraform
- Ability to script, debug, optimize code, automate routine tasks, and rightsize infrastructure
- ITIL 4 Foundation, SRE Fundamentals, DevOps Foundation, or PSM1 certification
- Willingness to learn and apply SRE, TDD, and Chaos Engineering concepts
- Willingness to understand and improve client experience and user journeys
Procter & Gamble Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procter & Gamble and has not been reviewed or approved by Procter & Gamble.
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Fair & Transparent Compensation — Compensation is considered competitive and benchmarked against top industry peers, supported by formal pay‑equity audits and stated transparent principles. Feedback suggests pay is a strong draw, with raises described as attainable and benefits starting from day one of training.
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Healthcare Strength — Health coverage is broad and immediate, including medical, dental, vision, life and disability insurance, with mental‑health and telemedicine offerings expanded recently. This breadth and day‑one access contribute to a perception of reliable, comprehensive care.
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Parental & Family Support — Parental leave is inclusive under a global framework for all parents, with added recovery time for birth mothers. Adoption, fertility, childcare support and eldercare services further strengthen family support.
Procter & Gamble Insights
What We Do
Procter & Gamble Company is an American multi-national consumer goods corporation. P&G was founded over 180 years ago as a soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands, including Always®, Charmin®, Braun®, Fairy®, Febreze®, Gillette®, Head & Shoulders®, Oral B®, Pantene®, Pampers®, Tide®, and Vicks®. The design, development, growth and success of these products—and many more—is thanks to the innovative and insightful minds of our people. From Day 1, you’ll help make everyday life easier for our 5 billion consumers through billion dollar brands. With our large global footprint, there are many opportunities to work with P&G in multiple locations. We offer opportunities in approximately 70 countries and continually aim to attract, reward and advance the finest people in the world. As a "build from within" organization, we see 95% of our people start at an entry level and progress through the organization. Here, we want you to get your career off to a fast start. That's why we don't have any rotational development programs or gradual ramping-up periods: you’ll be able—and encouraged—to dive right in from day 1. Join us and help make life better through meaningful work that makes an impact from Day 1.
