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Ignite innovation from within and deliver leading-edge solutions.
The Role
Provides daily onsite leadership for contractor personnel supporting USCIS. Coordinates assignments, priorities, workloads, training, operational continuity, and communication with USCIS representatives. Serves as the first point of contact for performance and operational issues, resolves attendance and conduct matters, balances workloads, and submits weekly reports on accomplishments and challenges. Requires supervisory experience managing at least 25 employees, experience with dispersed teams and multiple shifts, and strong leadership and communication skills.
Summary Generated by Built In
Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
BTI is currently searching for a Site Lead fulfill the role and responsibilities below in support of USCIS:
Position Summary
The Site Lead provides daily onsite leadership and coordination for contractor personnel assigned to USCIS OSI, OI, and FDNS. This role ensures operational continuity, workload balance, and effective communication between contractor staff and USCIS CORs.
Primary Responsibilities
BTI is currently searching for a Site Lead fulfill the role and responsibilities below in support of USCIS:
Position Summary
The Site Lead provides daily onsite leadership and coordination for contractor personnel assigned to USCIS OSI, OI, and FDNS. This role ensures operational continuity, workload balance, and effective communication between contractor staff and USCIS CORs.
Primary Responsibilities
- Serve as the first point of contact for onsite performance, professionalism, and operational issues.
- Communicate assignments, priorities, and project requirements to contractor staff.
- Provide workload balancing recommendations to the CPM.
- Deliver training to ensure contractor personnel can perform assigned duties.
- Provide weekly reports detailing accomplishments, issues, and operational updates.
- Resolve time and attendance, leave, and conduct issues.
- Ensure collateral duties do not interfere with mission support responsibilities.
- Bachelor’s degree or PMP certification.
- Minimum of 4 years supervisory experience managing 25+ employees.
- Experience supporting geographically dispersed teams and multiple shifts.
- Strong communication, coordination, and leadership skills.
Skills Required
- Bachelor's degree or PMP certification
- At least 4 years of supervisory experience managing 25 or more employees
- Experience supporting geographically dispersed teams and multiple shifts
- Strong communication, coordination, and leadership skills
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The Company
What We Do
Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) whose vision is to ignite innovation from within and deliver leading-edge solutions. At Business Technology Integrators (BTI), human capital is our most important asset. We are committed to the provision of a progressive environment where innovative, modernized, solutions are created by the best and brightest in our industry. Our team focuses on customer engagement by ensuring we deliver quality-assured results.









