As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being—on and off the job. Connect with a career that matters.
The Senior Analyst, People & Culture Technology advances technology, automation, and artificial intelligence to deliver measurable, scalable, and compliant value for employees across Ciena’s global organization. Reporting to the Director, People & Culture Technology, this role translates business needs into practical solutions that improve operational efficiency and the employee experience. Collaboration with People & Culture Centres of Excellence, Project Managers, Workday analysts, and the IT Employee Services team enables effective, user-centred technology solutions.
For this opportunity, we are looking for someone who can work from one of our key hub locations in either Ottawa, Atlanta, Maryland, or New Jersey. Given this you will see different salary ranges posted based on those geographies.
How you will make an impact:
- Partner with People & Culture stakeholders to assess processes, define requirements, and identify technology improvements.
- Analyze complex needs and fragmented processes and recommend scalable, compliant, user-centred solutions.
- Prioritize opportunities to use Microsoft 365 Copilot, automation, AI, Workday, and other tools to simplify work and decisions.
- Collaborate with Workday analysts and IT Employee Services on requirements, integrations, configuration, and end-to-end solutions.
- Apply privacy, legal, security, and ethical guardrails to automation and AI solutions.
- Manage multiple initiatives in a fast-paced environment using sound judgment, creative problem-solving, and customer focus.
- Recommend process and technology improvements independently for global teams across more than 37 countries.
The must haves:
- Education: Bachelor’s degree or equivalent education in Human Resources, Business Administration, Information Technology, or a related field.
- Experience: 5+ years of enterprise HRIS experience, including Workday configuration.
- Experience with automation, AI solutions, and People & Culture applications such as applicant tracking, learning, or compensation systems.
Nice to haves:
- Experience in a Human Resources or People & Culture function.
- Workday HCM, Reporting, and Security experience.
- Experience with Microsoft 365 Copilot or similar enterprise AI and automation tools.
- Experience developing change management, process, or training materials.
Pay Range:
For Ottawa, ON the salary range is $79, 000 - $126, 200 CAD.
For Maryland and Atlanta locations the salary range is $82, 400 - $131, 600 USD.
For New Jersey, the salary range is $94, 800 - $151, 400 USD.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree or equivalent education in Human Resources, Business Administration, Information Technology, or a related field
- 5+ years of enterprise HRIS experience, including Workday configuration
- Experience with automation, AI solutions, and People & Culture applications such as applicant tracking, learning, or compensation systems
- Experience in a Human Resources or People & Culture function
- Experience with Workday HCM, Reporting, and Security
- Experience with Microsoft 365 Copilot or similar enterprise AI and automation tools
- Experience developing change management, process, or training materials
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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