Site Activation Manager assigned to Client

Posted Yesterday
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Clint, North Yorkshire, England, GBR
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Lead and manage Site Start-Up (SSU) activities to deliver activation-ready clinical trial sites. Oversee site selection, regulatory submissions, CTA and budget execution, essential document collection, timelines, risk mitigation, and reporting. Mentor junior staff, coordinate cross-functional stakeholders, prepare submission dossiers and regulatory impact assessments, and ensure compliance with SOPs and TMF requirements.
Summary Generated by Built In
Site Activation Manager assigned to Client

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
 
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
 
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

Responsible and accountable for the customer-focused leadership and management of Site Start-Up (SSU) deliverables within a country, region or globally, within the assigned projects or programs.  Directs the technical and operational aspects of the Site Start-Up deliverables of the assigned projects.  Accountable for the delivery of activation-ready study sites on time, on budget, and in compliance with all applicable regulations.  Responsible for overseeing all Site Start-Up activities from site selection/recommendation through site-activation ready and all maintenance activities for the life cycle of the study.  Develops SSU timelines as required and reports progress including plans to address potential risks/gaps to the project team, Project Manager (PM), SSU Management and Project Sponsor.  Provides mentoring and/or oversight of less experienced Site Activation Managers.
 

Collaborates with major functional areas including, but not limited to: Business Development, Alliance Management, Contracts and Proposals Development, SSU Country Managers, Project Management, Clinical, Data Management and Medical Writing.

Identifies and evaluates fundamental issues pertaining to Site Start-Up, project regulatory pathway, successful patient enrollment, interpret data on complex issues, make good business decisions, and ensure solutions are implemented.

Ensures all project deliverables meet the internal and customers’ expectations as per contracted deliverables, providing accurate projections, reports and updates, and ongoing risk identification, mitigation and management.

Develops and maintains relationships with customers in alignment with their assigned projects.

Ensures that individual project targets and client needs are met, services are provided with the highest quality standards, and policies and procedures are followed.

Provides oversight of all project start-up deliverables which encompasses all activities from site selection through site activation ready and into the life cycle maintenance of projects.

Assumes accountability on start-up deliverables including, but not limited to:
  • Site Identification and selection
  • Start-up and life cycle maintenance regulatory activities (submissions, oversight of communication to competent authorities/ethics committees, import/export licenses and extensions, study maintenance and amendment submissions)
  • Oversight of delivery of executed clinical trial agreements and investigator budgets with investigator sites, including any require amendments
  • Establishing and overseeing Essential Document collection leading to site activation
  • Overall SSU timelines, prior to and following site activation. Including any realignment required due to amendment needs.

Develops plans in accordance with Standard Operating Procedures and/or sponsor-scoped processes. Complies all controlled document requirements and other requirements to ensure quality deliverables.

Develops and manages integrated site start-up timelines and reports weekly progress including plans to address potential timing risks/gaps.

Prepares and presents overall SSU strategy and status at client meetings and communicates outcomes to project team.

Reviews the project SSU budget with the functional leads, PM, and the SSU Business Unit Controller against project milestones and budget to ensure project profitability. Takes corrective measures where necessary to keep projects in line with budget and gross profit expectations.

Uses professionally recognized tools for planning and management of scope, timeline, and resources and ensures effective budget management. If out-of-scope work is requested, notifies the PM and SSU Manager and tracks out-of-scope work until it is assigned to back log.

Prepares the core submission documents and core clinical trial application dossier for amendments during life cycle maintenance of the projects.

Performs a Regulatory Impact Assessment on core amendment submission documents and communicates any risk mitigation to Sponsor/Project teams and oversees review for Regulatory Impact Assessment for 2nd level to identify gaps, highlights any risk management to Sponsor/Project teams.

Responsible for or assists in initial or amendment updated development of master Subject Information Sheet (SIS) /Informed Consent Form (ICF) in collaboration with the PM and Medical Department.

Oversees collation, quality review, and submission of country-specific applications.

Contributes to change initiatives across and within the SSU department.

Other Responsibilities:
  • Ensure all relevant documents are submitted to the Trial Master File (TMF) as per Company SOP/Sponsor requirements.
  • Performs other work-related duties as assigned. Minimal travel may be required (up to 25%).

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Skills Required

  • Experience leading Site Start-Up (SSU) activities for clinical trials
  • Knowledge of regulatory submission processes and ethics committee interactions
  • Experience preparing core submission documents and clinical trial application dossiers, including amendments
  • Experience managing clinical trial agreements (CTAs) and investigator budgets
  • Ability to develop and manage integrated SSU timelines and report progress and risks
  • Familiarity with Trial Master File (TMF) processes, SOP compliance, and controlled document requirements
  • Experience mentoring or providing oversight to less experienced Site Activation Managers
  • Strong cross-functional collaboration and stakeholder management skills (Clinical, Data Management, Medical Writing, Contracts)
  • Willingness to travel minimally (up to 25%)

Syneos Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syneos Health and has not been reviewed or approved by Syneos Health.

  • Leave & Time Off Breadth Unlimited PTO for managers and flexible time‑off options make time away accessible and support work‑life balance. Day‑to‑day usability can depend on team and workload, but the policy breadth is a clear strength.
  • Retirement Support A 401(k) with company match is frequently highlighted as a strong component of the package. Despite vesting details to confirm, the retirement offering adds meaningful long‑term value.
  • Parental & Family Support Partnership with Maven provides fertility, adoption support, parental‑leave guidance, and women’s health resources across multiple regions. This family‑building support enhances the overall total rewards appeal.

Syneos Health Insights

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The Company
HQ: Morrisville, NC
22,543 Employees

What We Do

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. We bring together a talented team of professionals, who work across more than 110 countries, with a deep understanding of patient and physician behaviors and market dynamics. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. Syneos Health supports a diverse, equitable and inclusive culture that cares for colleagues, customers, patients, communities and the environment.

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