Chinook product Support Engineer Mechanical

Posted 3 Hours Ago
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Gosport, Hampshire, England, GBR
In-Office
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
Provide hands-on, customer-facing in-service engineering support for the RAF Chinook fleet: diagnose faults, lead root-cause investigations, produce authorised maintenance data, apply engineering analysis to resolve mechanical and electrical system issues, monitor product performance, support obsolescence and continuous improvement, and coordinate with internal and external stakeholders to minimise aircraft downtime and maintain airworthiness.
Summary Generated by Built In
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
We are seeking an experienced Product Support Engineer (PSE) to join the Chinook Rotary Wing Enterprise (RWE) In-Service Engineering team. Based at Boeing Fleetlands (Gosport) and supporting the UK RAF Chinook fleet, this is a hands-on, customer-facing role providing in-service engineering support and acting as the primary technical interface for maintenance matters.
The successful candidate will possess substantial, demonstrable Chinook experience and thorough knowledge of aircraft maintenance procedures, engineering standards and applicable regulatory requirements, and will be accountable for helping to minimise aircraft downtime and restore mission capability.
The PSE will deliver technical leadership and practical support for both on-aircraft and off-aircraft activities, conducting fault diagnosis using published resources and engineering judgement. This includes the interpretation and application of mechanical system design, wiring diagrams and schematics, functional test data, supplier documentation, engineering drawings, change memos and program directives to define delivery configurations and corrective actions.
The role encompasses leading root-cause investigations, applying rigorous diagnostic methodologies and converting engineering outcomes into authorised maintenance data-such as procedures, repair instructions, Service Bulletins/Notes and change memos-that operators and MROs can implement in the field.
Working within the Aircraft Document Set, Structural Repair Manual, Aircraft Maintenance Manual, Illustrated Parts Catalogue, Operations Manual, Component Maintenance Manual, Wiring Diagram Manual and Engineering Instructions, the PSE will investigate and resolve complex technical, maintenance, operational and quality issues.
Where discrepancies cannot be resolved by the customer, the PSE will undertake analytical investigations and apply engineering analysis to resolve component and system problems, ensuring continued airworthiness and efficient operation.
The role also involves monitoring product performance, analysing field data and providing recommendations to reduce recurrence of in-service issues, driving continuous improvement through CI events and supporting obsolescence management to enhance fleet supportability.
Collaboration is central to success in this position. The PSE will coordinate across internal Boeing functions, including engineering, logistics, quality, supply chain and design authority and will engage with external stakeholders such as RAF operators, MROs, suppliers and regulators to deliver end-to-end in-service solutions.
The role requires the provision of technical advice and mentorship to customer personnel and Boeing colleagues, development and the promotion of best practices to uphold and improve Boeing engineering standards.
A practical understanding of mechanical systems, electrical wiring, schematics, functional testing and control is essential, together with excellent written and verbal communication skills for clear technical engagement with diverse stakeholders.
Basic Qualifications (Required Skills/Experience):
  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
  • Candidate must be eligible for SC clearance
  • Extensive and specialized knowledge of UK MOD / RAF aircraft maintenance processes, policies, culture, and standard practices (e.g., return to service, normal duties/responsibilities, time constraints, available resources)
  • Extensive, specialized knowledge of customer maintenance techniques, customer organization, maintenance policies (Topic 5), capabilities, practices, support resources, preferences, problems, and other constraints
  • Extensive knowledge of repair, maintenance, and retrofit processes and practices (e.g. unplanned event system, technical orders, kitting, overhaul and depot support).
  • Extensive, specialized knowledge of all delivered system/hardware (e.g., hydraulics, airframe, power plant, environmental control, fuel, electrical, avionic support equipment and rotor-tune techniques including HUMS as it applies to maintenance and operations.

Preferred Qualifications (Desired Skills/Experience):
  • Extensive and specialized ability to analyze and interpret company products (e.g., ability to analyze and interpret all products and services with the group).
  • Ability to develop and influence new strategies for concurrent engineering and be able to understand system engineering management plans creation and development of System Engineering artefacts including but not limited to; System Engineering Management Plans, System Requirement Documents, Verification and Validation Requirements Matrixes, Test Evaluation and Acceptance Plans.
  • Knowledge and experience of MoD projects, preferably Chinook related will be a distinct advantage.
  • Ability to direct, communicate clearly, delegate and ensure performance of assigned responsibilities and tasks as a project team leader in support of large scale and complex projects. Identifies and resolves any issues and provides solutions and or recommendations to ensure the successful completion of the project. Understand financial performance metrics.

Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Benefits:
The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer:
  • Competitive salary and annual incentive plans
  • Continuous learning - you'll develop the approach and skills to navigate whatever comes next
  • Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way
  • Inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs
  • Excellent Adoption and Parental leave options
  • 23 days plus UK public holidays and a Winter Break between Christmas and New Year
  • Pension Plan with up to 10% employer contribution
  • Company paid BUPA Medical Plan
  • Short Term Sickness: 100% pay for the first 26 weeks
  • Long Term Sickness: 66.67% of annual salary from 27th week
  • 6x annual salary life insurance
  • Learning Together Programme to support your on-going personal and career development
  • Access to Boeing's Well Being Programs, tool and incentives

PLEASE NOTE: The successful candidate will be expected to undergo a Security Clearance Process, which will require 5 years uninterrupted residency in the UK prior to applying.
Work Authorisation:
This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Applications for this position will be accepted until Jun. 23, 2026
Education
Bachelor's Degree or Equivalent Required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires the ability to obtain United Kingdom Security Check.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (United Kingdom)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Skills Required

  • Bachelor's degree in Engineering, Engineering Technology, Computer Science, Data Science, Mathematics, Physics, Chemistry or equivalent
  • Eligible for UK SC (Security Check) clearance
  • Extensive knowledge of UK MOD / RAF aircraft maintenance processes, policies and standard practices
  • Extensive knowledge of customer maintenance techniques, organisation, capabilities and constraints
  • Extensive knowledge of repair, maintenance and retrofit processes (unplanned event system, technical orders, kitting, overhaul, depot support)
  • Extensive, specialised knowledge of delivered systems/hardware (hydraulics, airframe, power plant, environmental control, fuel, electrical, avionic support equipment, rotor-tune techniques)
  • Practical understanding of mechanical systems, electrical wiring, schematics, functional testing and control
  • Ability to conduct fault diagnosis using published resources and engineering judgement; lead root-cause investigations
  • Ability to convert engineering outcomes into authorised maintenance data (procedures, repair instructions, Service Bulletins/Notes, change memos)
  • Willingness to undergo Conflict of Interest assessment
  • Five years continuous UK residency prior to applying (required for security clearance)
  • Current legal authorisation to work in the United Kingdom (no visa sponsorship will be provided)
  • Ability to provide technical advice and mentor customer personnel and Boeing colleagues
  • Ability to analyse and interpret mechanical/electrical product documentation (drawings, manuals, schematics)
  • Experience with MoD projects, preferably Chinook-related
  • Experience developing system engineering artefacts (SEMP, SRD, V&V matrices, TEAP)
  • Project leadership skills, ability to direct teams and understand financial performance metrics

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement Support Boeing states a dollar‑for‑dollar 401(k) match on the first 10% of pay for most nonunion U.S. employees with immediate vesting and an annual true‑up, and a student‑loan match feature lets qualified loan payments count toward earning the company match. Union agreements specify strong but different retirement contributions (e.g., automatic company contributions plus matching under IAM terms).
  • Parental & Family Support The company advertises 12 weeks of fully paid parental leave for birth, adoption, surrogacy, or foster placement, alongside adoption and surrogacy reimbursement programs. Back‑up family care resources are also highlighted in benefits materials.
  • Healthcare Strength Comprehensive health and insurance benefits are emphasized, with eligibility generally beginning the first day of the month after hire. Many teammates are eligible for several programs on day one.

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The Company
HQ: Arlington, VA
170,000 Employees
Year Founded: 1916

What We Do

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Why Work With Us

Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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