Reporting to the Production Manager for the Signing team. Signing Production Assistants will work with various teams within Access Services to provide comprehensive support for all aspects of sign-interpreted programme production, including research, media tracking, programme transmission, and administrative duties.
Key Duties
- Liaise with clients and media management to obtain media, scripts and other materials as promptly as possible for subtitling, audio description and signing
- Prepare scripts as appropriate to make the subtitling process more efficient
- Manage the ingest and delivery of media
- Input client schedules into the in-house scheduling system and responds to schedule changes
- Daily checks of schedules
- Admin tasks associated with allocation changes as directed by the Duty Manager (DM)
- Liaise with technical teams where necessary to assist the DM
- Managing Dentons and language control for live subtitling
- Additional monitoring of output as directed by the DM
- Build and maintain contact lists and databases relating to contributors, programme content and production schedules
- Provide operational assistance as required both in the production and transmission of sign-interpreted programmes and for live and pre-recorded programmes
- Act as a focal point for the Sign Language Translation (SLT) team, and to undertake the maintenance of all records and systems used by the team
- Deliver files and materials to clients, reliably and to a deadline
- Create and maintain rotas for Access Services production and support teams, responding to queries as necessary
- Process administrative requests for Access Services teams
- Work with operations schedulers/managers in the allocation of services to third-party suppliers
- Manage the workflow for freelancers and other external suppliers, providing materials and media as necessary
Key Skills & Abilities
- Demonstrable administrative experience including accurate record-keeping and maintaining scheduling systems/databases
- An awareness of and interest in the work of Ericsson/Red Bee Media and Access Services and their clients
- An interest in and knowledge of a wide range of television output
- Experience of working in a customer-focused environment
- Ability to use own initiative, work flexibly and/or adapt to changing circumstances
- Ability to work under pressure to deadlines
- Demonstrable effective time management, organisational skills, accuracy and meticulous attention to detail
- Ability to create and maintain good working relationships
- Experience of working successfully as an integral part of a team
- Excellent written and verbal communication skills
- Basic knowledge of Excel; experience of working with new technology and equipment
- An awareness or/interest in working with Deaf colleagues and contributors
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || London
Req ID: 791362
Skills Required
- Demonstrable administrative experience, including accurate record-keeping and maintaining scheduling systems or databases
- Awareness of and interest in Ericsson, Red Bee Media, Access Services, and their clients
- Interest in and knowledge of a wide range of television output
- Experience working in a customer-focused environment
- Ability to use initiative and work flexibly or adapt to changing circumstances
- Ability to work under pressure and meet deadlines
- Effective time management, organisational skills, accuracy, and meticulous attention to detail
- Ability to create and maintain good working relationships
- Experience working successfully as an integral part of a team
- Excellent written and verbal communication skills
- Basic knowledge of Excel
- Experience working with new technology and equipment
- Awareness of or interest in working with Deaf colleagues and contributors
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Healthcare Strength — U.S. job postings describe multiple medical plan options (including PPO and HSA‑eligible HDHP) plus dental and vision, aligning with a comprehensive medical suite. Corporate materials also emphasize wellbeing resources and EAP support.
-
Retirement Support — Company communications and U.S. materials reference market‑competitive retirement benefits, including a 401(k) with automatic employer contributions and additional matching. Investor and benefits materials signal a structured approach to total rewards that includes long‑term savings programs.
-
Parental & Family Support — U.S. and EWS guides and postings highlight paid maternity and parental/adoption leave at full pay, alongside structured short‑term disability at full pay for defined weeks by tenure. These programs are positioned as part of a family‑friendly, work‑life‑balance offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
