We are seeking a mid-to-senior level ServiceNow ITOM Engineer with deep experience supporting FedRAMP-compliant environments. This role requires strong expertise in ServiceNow ITOM modules, infrastructure integration, regulatory compliance, and secure enterprise architecture.
The ideal candidate will have hands-on experience with FedRAMP implementations, CSDM/CMDB strategy, and ServiceNow discovery and service mapping within regulated environments.
This position is fully onsite at one of the listed locations.
• Implement and support ServiceNow ITOM suite including:
CSDM
CMDB
Discovery
Service Mapping
Event Management
JavaScript
RegEx
Unix Shell
Windows scripting
PowerShell
Development
Test
Staging
Production
• Support testing activities including:
Unit Testing
System Integration Testing
Performance Testing
User Acceptance Testing
Requirements
Skills Required
- 8-10+ years of relevant experience
- Strong experience with ServiceNow ITOM suite
- Experience supporting FedRAMP environments
- Knowledge of FedRAMP security, authorization, and continuous monitoring
- Experience with Mid Server configuration
- Understanding of NERC compliance requirements
- ServiceNow Certified System Administrator (CSA)
- Strong scripting experience (JavaScript, Shell, PowerShell)
- Experience with REST/SOAP integrations
- Understanding of SDLC and Agile methodologies
- Knowledge of ITIL practices
- Basic cloud and infrastructure knowledge (Windows/Unix administration)
- Strong understanding of infrastructure monitoring tools
- Experience designing high-availability environments
- Familiarity with enterprise security controls
- Experience working in regulated federal environments
What We Do
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