Ericsson Inc. does not sponsor US work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E 3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
We are seeking a highly technical and dynamic leader to drive AI-powered automation and data strategy across our global hyperscaler programs.In this role, you will operate as a hands-on leader and strategist, shaping and executing the roadmap for automation, tooling, and data-driven decision-making. While an individual contributor role, you will lead a global, matrixed team to design scalable solutions that improve delivery quality, accelerate deployments, industrialize operations and optimize the cost structure.
This is a unique opportunity to work at the intersection of data center engineering, AI-driven automation, and global service delivery, influencing how next-generation infrastructure is built and operated at scale.
What You Will Do
Strategy & Roadmap
- Define and execute the AI-driven automation and data strategy for global hyperscaler delivery programs
- Establish a scalable tools and automation roadmap aligned with engineering and delivery goals
- Identify and prioritize high-impact automation use cases
- Build business cases and secure leadership approval
Leadership & Execution
- Collaborate with peers to identify improvement needs and prioritize use cases
- Lead a matrixed global team across regions and functions to deliver automation solutions end-to-end
- Drive execution, adoption, and continuous improvement of automation tools and data capabilities within the approved budget
- Partner with engineering, delivery, and commercial teams to embed solutions into live programs
AI & Data Enablement
- Enable data-driven operations through advanced analytics and AI capabilities
- Leverage AI/ML to improve efficiency, quality, forecasting, and root cause analysis
- Define data standards, instrumentation, and feedback loops to continuously optimize delivery
- Support development of customer APIs
- Establish metrics to measure program effectiveness, efficiency, and automation ROI
What You Bring
- Bachelor's or higher degree in Engineering, Computer Science, or a related field
- 10+ years of experience across:Data center or telecom infrastructure engineering ,Automation (scripting, tooling, platforms), Large-scale deployment or operations programs
- Strong understanding of: Available AI/ML applications in operations and automation, Data lake and AI platform options
- Proven experience defining and executing automation and data strategies at scale
- Experience working in a global delivery model, including offshore and nearshore teams
- Ability to lead in a matrixed organization
- Strong problem-solving and analytical skills, with a focus on operational efficiency and scalability
- Comfortable operating across multiple time zones in a fast-paced environment
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: MS Delivery Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Skills Required
- Bachelor's or higher degree in Engineering, Computer Science, or related field
- 10+ years experience in data center or telecom infrastructure engineering, automation (scripting, tooling, platforms), and large-scale deployment or operations programs
- Proven experience defining and executing automation and data strategies at scale
- Strong understanding of AI/ML applications in operations and automation
- Experience with data lake architectures and AI platform options
- Experience working in a global delivery model including offshore and nearshore teams
- Ability to lead in a matrixed organization and drive cross-functional adoption
- Hands-on technical leadership delivering automation solutions end-to-end
- Experience supporting development or integration of customer APIs
- Comfortable operating across multiple time zones in a fast-paced environment
- Strong problem-solving and analytical skills focused on operational efficiency and scalability
What the Team is Saying
.png)
.png)
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
