Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.
With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.
The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps
and data are protected and always available.
Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.
The Service Now Developer role is a key member of the ServiceNow team, working closely with program managers, stakeholders, and team members to deliver solutions on the ServiceNow platform at Veeam. We are looking for someone with development experience with the ServiceNow platform and a strong understanding of modern development processes. You will be responsible for delivering features, identifying areas of improvement and technical advancement of ServiceNow at Veeam.
ServiceNow is a fast paced and innovative platform for a developer. Any candidate for this role should be comfortable working in unfamiliar or new areas of the platform, reading online documentation, and ensuring your skills are evolving with ServiceNow releases as well as our own roadmap and vision. In addition to the required skills, you should be comfortable interacting outside of the IT department with the business and have a high degree of business aptitude, professional maturity, and poise.
Primary Responsibilities:
- Align our platform with best practices and new solutions released by ServiceNow
- Utilize out-of-the-box or value-added features to fulfill business requests and initiatives
- Contribute to the technical requirements surrounding complex business or process changes
- Keep pace with your knowledge of changes coming from ServiceNow in their new releases
- Identify new and innovative ways to leverage ServiceNow within Veeam
- Evaluate, document, and develop integrations with new or existing enterprise platforms
- Ensure solutions are secure, stable, and available to our users
- Provide innovative solutions and ideas for process or platform automation
- Participate in testing and troubleshooting of existing systems
- Maintain technical documentation
Knowledge, Skills, and Abilities:
- Strong communication, planning, problem solving, trouble shooting, and organizational skills
- Deep knowledge of ServiceNow ITSM modules and integrations
- Experience with configuration and customization Workspace or Service Portal
- Experience in SAM, HAM, ITOM, GRC, SecOps or PA is considered an advantage
- Understanding of web services (REST, JSON, SOAP, OAuth)
- Deep knowledge of ServiceNow scripting
- Proven ability to automate common business requests (service catalog, integrations, etc.)
- Knowledge of common end-to-end business processes
- Willingness to be flexible with meeting times with EMEA team members
Qualifications:
- BS/BA degree in computer science, information systems, or equivalent work experience
- 3+ years ServiceNow development experience
- ServiceNow Certified System Administrator (required)
- ServiceNow Certified Application Developer Administrator (preferred)
- ITIL v4 Certification (preferred)
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The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.
United States of America Pay Range
$116,700—$166,700 USD
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
What We Do
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.
