Key Responsibilities:
Configure and customize ServiceNow applications, including ITSM, ITAM, SAM Pro, and HAM Pro modules.
Develop workflows, business rules, UI actions, client scripts, and server-side scripts.
Implement integrations between ServiceNow and external systems using REST/SOAP APIs and MID Server.
Collaborate with stakeholders to understand requirements and translate them into technical solutions.
Ensure compliance with best practices in ServiceNow development and administration.
Troubleshoot and resolve platform-related issues.
Requirements
Required Skills & Qualifications:
4+ years of hands-on experience in ServiceNow development and configuration.
Strong knowledge of ITSM and ITAM processes, including SAM Pro and HAM Pro.
Proficiency in JavaScript, Glide API, and scripting in ServiceNow.
Experience in ServiceNow integrations (REST/SOAP APIs).
ServiceNow Certified System Administrator (CSA) or relevant Implementation Specialist certifications preferred.
Strong problem-solving skills and ability to work independently.
Skills Required
- 4+ years of hands-on experience in ServiceNow development and configuration
- Strong knowledge of ITSM and ITAM processes, including SAM Pro and HAM Pro
- Proficiency in JavaScript, Glide API, and scripting in ServiceNow
- Experience in ServiceNow integrations using REST/SOAP APIs and MID Server
- ServiceNow Certified System Administrator (CSA) or relevant Implementation Specialist certifications
- Strong problem-solving skills and ability to work independently
What We Do
QBrainX Inc. is a specialized provider of hyper-automation and enterprise process optimization solutions. Acting as a digital transformation ally, the company empowers businesses across various domains to achieve excellence through innovative digital engineering and platform modernization. It leverages expertise in ServiceNow, Salesforce, SAP, and AI-driven data solutions to automate business processes and deliver high-performance, future-ready systems for global enterprises.
