ServiceNow Developer | Remote

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Ciudad de México, Cuauhtémoc, Ciudad de México, MEX
In-Office or Remote
84K-84K Annually
Entry level
Information Technology • Professional Services • Software • Cybersecurity
The Role
Develop and maintain ServiceNow scoped applications, workflows, integrations, reports, dashboards, and platform configurations. Use the ServiceNow SDK, Fluent, JavaScript, REST APIs, and generative AI tools to deliver sustainable solutions. Troubleshoot technical and data transformation issues, analyze business requirements, document system operations, and support ITSM, CSM, CMDB, discovery, and asset management functions. Collaborate independently and within global teams while communicating technical solutions to senior stakeholders in English and Spanish.
Summary Generated by Built In

Important IT company At the Latin American level, growth requires:

ServiceNow Developer

  • JHands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).

  • Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries.

  • Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation.

  • Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications

  • Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow

  • Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow

  • Hands on experience on development of custom scoped applications

  • Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools

  • Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration

  • Hands on experience on working with Rest API’s

  • A fair understanding of MID Server Configuration, CMDB, discovery and asset management

  • Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow

  • Demonstrated success at delivery of assignments with tight deadline.

  • Ability to work independently, but strong team player with experience of working as part of a global team.

  • Self-starter mind set with the ability to share ideas, identify and drive opportunities.

  • Strong problem analysis skills to include the use of mathematical concepts to validate results

  • Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail

  • Clear and concise communication with superior written and verbal communication skills.

  • Manage and prioritize work effectively with minimal supervision

  • Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders.

  • Coordinate and solve complex technical data and transformation issues.

  • Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.

  • Answer “how to” technical and application configuration questions.

  • Develop, maintain, and execute reports to ensure system operation meets performance targets.

  • Create and maintain system design and operations documentation

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote.

Location: Mexico

Salary: $84,000 gross

Benefits: Excellent superior benefits.

Skills Required

  • Hands-on experience with the ServiceNow SDK or NOW SDK, including application initialization, metadata transformation, and scoped application deployment from a local IDE
  • Proficiency with ServiceNow Fluent, server-side JavaScript modules, and third-party libraries
  • Experience using Now Assist for Creator or similar generative AI developer tools
  • Hands-on experience with incident, problem, change, knowledge, service catalog, service level management, workflows, and email notifications
  • Understanding of ServiceNow platform features, Flow Designer, ACLs, server-side APIs, and client-side APIs
  • Knowledge of ATF, reports, dashboards, import sets, transformations, update sets, system clone, and upgrades
  • Hands-on experience developing custom scoped applications
  • Experience with Java, J2EE, Servlets, JSP, XML, AJAX, SQL, jQuery, JavaScript, and web-based development tools
  • Understanding of ITSM, CSM, Event Management, integrations, and Orchestration modules
  • Hands-on experience working with REST APIs
  • Understanding of MID Server configuration, CMDB, Discovery, and asset management
  • Strong ServiceNow debugging and troubleshooting experience
  • Strong problem analysis, analytical, organizational, and communication skills
  • Ability to work independently and as part of a global team
  • Ability to deliver assignments under tight deadlines with minimal supervision
  • Advanced conversational English and Spanish
  • For foreign residents of Mexico: valid INE, CURP, NSS, and RFC
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The Company

What We Do

GSB Solutions is a global company offering technology solutions, ICT solutions, human capital management, educational programs, and cybersecurity services, leading digital transformation through software development and IT consulting.

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