Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin, and Walgreens.
Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.
Role OverviewAs a ServiceNow Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing ServiceNow solutions that align with our clients' business objectives. You will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable solutions in a fully remote environment.
Key Responsibilities- Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog.
- Integration: Develop and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
- Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes.
- Testing & Deployment: Conduct unit testing and support system testing and deployment activities.
- Documentation: Maintain comprehensive documentation for configurations, customizations, and processes.
- Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions.
RequirementsQualifications
- Experience: Minimum of 3 years of hands-on experience as a ServiceNow Developer.
- Technical Skills:
- Proficient in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting languages.
- Experience with ServiceNow modules such as ITSM, ITOM, and CMDB.
- Familiarity with ServiceNow IntegrationHub and Flow Designer.
- Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus.
- Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication skills in English.
- Ability to work independently in a remote setting.
- Experience with Agile/Scrum methodologies.
- Familiarity with ITIL processes and best practices.
- Knowledge of ServiceNow Performance Analytics and Reporting.
- Experience in developing custom applications on the ServiceNow platform.
Benefits
- Contractor scheme.
- 100% remote.
Skills Required
- Minimum of 3 years hands-on experience as a ServiceNow Developer
- Proficient in JavaScript, HTML, CSS, and ServiceNow scripting
- Experience with ServiceNow modules: ITSM, ITOM, CMDB
- Experience/familiarity with ServiceNow IntegrationHub and Flow Designer
- ServiceNow Certified System Administrator (CSA)
- Strong problem-solving and analytical skills
- Excellent communication skills in English
- Ability to work independently in a remote setting
- Experience with Agile/Scrum methodologies
- Familiarity with ITIL processes and best practices
- Knowledge of ServiceNow Performance Analytics and Reporting
- Experience in developing custom applications on the ServiceNow platform
What We Do
Scalepex is a minority-owned transformational consulting and BPO firm that specializes in talent solutions to help businesses scale efficiently. Leveraging a unique AI platform, they provide staffing, placement, and nearshore services across industries like technology, finance, and healthcare. Their mission focuses on individualized support, cost management, and strategic execution, aiming to connect underserved communities with world-class opportunities while ensuring client success and professional satisfaction for their team members.
