ServiceNow AdministratorPosition Overview
G2IT is seeking a ServiceNow Administrator to support the administration, configuration, and maintenance of the ServiceNow platform. The ideal candidate will ensure the platform operates efficiently, provide day-to-day administrative support, and work closely with technical teams and customers to enhance IT Service Management (ITSM) capabilities. This is an excellent opportunity for a junior to mid-level ServiceNow professional looking to grow their career in a collaborative environment.
Required Qualifications- Active Secret Security Clearance
- Current ServiceNow Certified System Administrator (CSA) certification
- Current CompTIA Security+ certification
- 2–5 years of ServiceNow administration experience
- 4–7 years of overall IT experience
- Administer and maintain the ServiceNow platform and ITSM modules.
- Configure users, roles, workflows, forms, business rules, and notifications.
- Support Incident, Change, Problem, Service Catalog, Knowledge, and CMDB.
- Troubleshoot platform issues and provide day-to-day administrative support.
- Assist with platform upgrades, patches, and system enhancements.
- Maintain system documentation and follow ITSM best practices.
- Collaborate with customers and technical teams to support business requirements and improve platform functionality.
- Experience supporting enterprise ServiceNow environments.
- Knowledge of ITIL and IT Service Management best practices.
- ServiceNow Certified Implementation Specialist (CIS-ITSM) certification is a plus.
Annual Salary $100,000k-125,000k, depending on experience
Skills Required
- Active Secret Security Clearance
- ServiceNow Certified System Administrator (CSA) certification
- CompTIA Security+ certification
- 2-5 years of ServiceNow administration experience
- 4-7 years of overall IT experience
- Experience supporting enterprise ServiceNow environments
- Knowledge of ITIL and IT Service Management best practices
- ServiceNow Certified Implementation Specialist (CIS-ITSM)
What We Do
G2IT, LLC is a Woman Owned Small Business (WOSB) and an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) headquartered in Annapolis, Maryland. As a value-added reseller (VAR) and BMC partner, G2IT LLC. provides comprehensive information technology and systems engineering solutions that are secure, state of the art and aligned with your organization’s needs. Through G2IT’s partnerships with leading technology vendors we deliver best-in-class products and services supported by one of the most experienced professional services team in the industry. Our solutions ensures your investment in technology provides maximum performance, with minimum complexity and cost. G2IT supports all levels of the Public Sector, from the Department of Defense and Civilian agencies to State and Local government and higher education providing cost effective solutions for managing an organizations information, datacenters, and endpoints. G2IT has especially strong experience helping DoD clients address the specific challenges they face in a resource constrained environment
