Senior UX Designer

Work Location Type: Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
At Grainger, we are building systems to extend our market leadership for another 90 years. We are looking for a Senior User Experience Designer to design experiences for Grainger's enterprise applications and systems so that Grainger continues to be the destination for "the ones that get it done."
The Senior User Experience Designer uses both interaction design and research skills to design Grainger's internal tools - a suite of custom enterprise tools that allow our employees to drive exceptional customer experiences.
This role reports to the Director, UX Design for internal tools and can be based in Lake Forest, IL on a hybrid basis. Full-time remote candidates will also be considered. Some travel will be required for team meetings at our corporate offices, field observations, and meetings with users.
Compensation:
This position is salaried and will pay between $93,000 to $157,000 and is eligible for an annual MIP bonus. The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate's experience, qualifications, geographical area, and internal equity of the team.
You Will:

• Work with Product Managers, Engineers and User Interface Designers to design user experiences for Grainger's internal customers
• Collaborate with other UX and UI Designers to align patterns and priorities
• Create early-stage concepts to facilitate discussion, feedback, and alignment
• Facilitate discussions with users and stakeholders to define experience needs
• Translate business requirements and user needs into tangible interaction designs through detailed user flows and annotated wireframes
• Understand technical and business constraints and scale designs for iterative release, ensuring user needs are met in each iteration
• Evaluate current experiences and provide recommendations for improvement
• Communicate design decisions, rationale, and direction when presenting work
• Develop detailed documentation for design standards
• Plan and conduct user research, user testing and secondary research

You Have:

• Formal education in Human Centered Design, Design Methods, Human-Computer Interaction (HCI) or related field

• 3+ years of UX experience working with an agile product team; corporate B2B experience preferred
• A deep understanding of design, usability, and research best practices
• Experience designing for complex business processes
• Experience contributing to a pattern library or design system
• Proficiency in common wireframing tools
• Strong written, verbal, and presentation skills
• Strong facilitation skills
• Initiative to proactively plan and execute work
• The ability to make thoughtful decisions when faced with ambiguity
• Work samples that show how you broke down complexity, empathized with the user, and balanced user needs, business needs, and technical considerations

Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Generous paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programs
• Work from home flexibility

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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