Data. Yep, you read that right. We're looking for someone who geeks out about analyzing user behavior, dissecting sign-up flows, and uncovering why users buy (or don't). You're obsessed with numbers-conversion rates, drop-off points, and purchase funnels are your playground. You understand how the human brain works (you've probably read at least three books on it), and you use data to figure out what makes users click "Buy Now" without feeling like they're being sold something. We want a Behavioral UX Analyst who's part detective, part psychologist, part growth strategist. Someone who knows that one insight from a data set can mean the difference between 10 users and 10,000. This role sits at the heart of our product experience, where new users meet our stuff for the first time and decide whether to sign up or buy. No pressure.
You will be a traditional company employee. This is a remote position, but if you're near one of our local offices, you're welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Austin, TX, and Salt Lake City, UT.
Wage:
$150,000/year
Benefits:
- 100% employer-paid medical, dental and vision for employees
- Annual review with raise option
- 22 days Paid Time Off accrued annually, and 4 holidays
- After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
- The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
- Paid Parental Leave
- Up to 6% company matching 401(k) with no vesting period
- Quarterly allowance
- Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
- Open concept office with friendly coworkers
- Creative environment where you can make a difference
- No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
- Trail Mix Bar --- oh yeah
Responsibilities:
- Analyze user behavior data to identify friction points in account creation, sign-up, and product purchase flows.
- Use behavioral psychology, cognitive load theory, and data insights to recommend changes that drive conversions.
- Design and run A/B tests, multivariate tests, and experiments to optimize sign-up and purchase funnels.
- Dive deep into analytics tools (e.g., Google Analytics, Mixpanel, or Amplitude) to track metrics like conversion rates, bounce rates, churn, and customer lifetime value.
- Collaborate with product managers, engineers, and marketers to translate data insights into actionable improvements across web and mobile.
- Identify high-level patterns in user behavior to inform scalable strategies for improving sign-ups and purchases.
- Delegate visual design tasks to UI/UX designers while focusing on data-driven recommendations for flow optimization.
- Ensure recommendations prioritize accessibility, speed, and simplicity to reduce user friction.
- Relentlessly find steps to simplify, optimize, or eliminate in user flows. We love deleting stuff.
Requirements:
- 5+ years of experience in UX analysis, product analytics, or a related role with a focus on conversion optimization.
- Deep understanding of why users abandon carts, quit sign-ups, or hesitate at checkout (and at least one strong opinion about CAPTCHA).
- Proven track record of using data to improve conversion rates, with a portfolio or case studies showing measurable impact.
- Proficiency in analytics tools (e.g., Google Analytics, Mixpanel, Amplitude, or similar) and A/B testing platforms (e.g., Optimizely, VWO).
- Low ego, high curiosity, and a willingness to test bold ideas to see what drives results.
- Ability to communicate data insights clearly to developers, marketers, and stakeholders without jargon overload.
- (Bonus) You've read Thinking, Fast and Slow and actually understood it.
- (Bonus-er) You've worked in fintech, health tech, or industries where users hate friction and love seamless experiences.
Top Skills
What the Team is Saying
What We Do
Corporate Tools LLC was created to make starting, running, and organizing a business easier. We service registered agent companies, business filing services, lawyers, accountants, corporate secretaries, governance professionals, small, medium, and massive corporate conglomerates.
Corporate Tools LLC is family-owned and operated, employs over 1,200 good humans across the nation, and services over 3 million active businesses nationwide. As we've grown, we've maintained a 95% employee retention rate. We have no debt, no investors, no venture capital, and no private equity.
What does it mean to be family-owned and operated?
Well, it's not perfect. But growth, profits, KPIs, endless investor meetings, warrants, options pools, vesting, or manipulating employees to be indentured servants in exchange for paper shares that won't make you rich, aren't things we have to deal with here.
We try to do good work and see where it goes. That's our actual mission statement. We try to make our customers and our employees happy. We get to focus on that versus making investors happy. We are well aware of competing with startups, and VC and PE-funded, or worse yet, public companies' total compensation packages, so we bring it up. We are different. Our packages include an excellent salary and 401K to buy stock wherever you want. We try to make our overall benefits better each year as we grow. We offer tough challenges—focusing on the journey as the reward, not the finish line. We try to hire people we enjoy being around.
We're not a platform or an AI cool guy place. We're not software as a service/whatever is the cool thing that gives investors a reason to ask for a higher multiple on their next round of stock dilution. Whoops, I mean, investment for the future.
We make business entity compliance tools. We power over 50,000 Professional Services that do registered agent service, corporate filings, VoIP phones, credit card processing, and various tech products. Here's a few examples of industry leaders riding on our backbone:
https://www.northwestregisteredagent.com/service-signup
https://www.registeredagentsinc.com/solutions/
We made a CRM system but focused on a whole stack of solutions for our business services customers and now we're pretty busy and could use your help. Thanks for looking!
Why Work With Us
A mid sized company servicing millions of clients, employing hundreds, but being family owned and operated with no debt, investors, VC, or PE in the tech space is unique. We offer stability, flexibility, and an opportunity to make a high impact almost immediately. We don't sell data to third parties. We're extremely open source and privacy focused.
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Corporate Tools LLC Teams
Corporate Tools LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.
