At Chewy, we believe great work starts with great people!
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We are passionate about creating innovative products and experiences that strengthen our connection with customers and improve the lives of pets and pet parents. As part of our Private Brands team, you'll have the opportunity to shape distinctive products and experiences that drive differentiation, growth, and long-term brand equity.
Your Opportunity
As a Senior Trend & Design Strategist, you will help define the future direction of our Private Brands portfolio by translating cultural shifts, customer behaviors, trend intelligence, and strategic priorities into actionable creative direction. You will operate at the front end of the product creation process, identifying future opportunities that inspire innovation, influence assortment strategies, and strengthen brand differentiation.
Through a combination of trend forecasting, creative storytelling, and strategic thinking, you will help teams visualize what is next and transform emerging opportunities into meaningful product and customer experiences. Your work will influence product innovation, seasonal storytelling, assortment evolution, and long-term portfolio growth across one of the most diverse product portfolios in the pet industry.
About The Team
The Trend & Design Strategy team owns the development of future-focused trend concepts, aesthetic direction, seasonal stories, and creative frameworks that inspire product innovation and guide design direction across Private Brands. The team translates portfolio strategy, customer insights, cultural shifts, market intelligence, and emerging aesthetics into actionable creative direction that influences product design, innovation priorities, and assortment evolution.
Working closely with Product Design, Technical Design, Brand Strategy, Category Management, Marketing, and enterprise partners, the team helps identify future growth opportunities, create differentiated customer experiences, and establish creative frameworks that guide future product development. Success in this role requires balancing creativity, strategic thinking, customer understanding, and business acumen to influence how brands remain relevant, differentiated, and connected to evolving customer needs.
What You'll Do
Trend Intelligence & Future Forecasting
- Continuously monitor and synthesize trend forecasting services, consumer insights, cultural shifts, market intelligence, competitive landscapes, and emerging industries to identify future opportunities.
- Identify macro trends, emerging customer behaviors, and cultural movements that may influence future product, category, and portfolio direction.
- Connect trend intelligence, portfolio priorities, customer insights, and business objectives to identify opportunities for innovation and growth.
- Translate evolving customer needs and market dynamics into actionable opportunities that support future assortment and portfolio strategies.
- Integrate trend intelligence, strategic priorities, and customer insights into future-focused creative direction.
Strategic Influence & Future Vision
- Partner with Brand Strategy teams to identify where brands have permission to evolve, expand, and remain culturally relevant over time.
- Serve as a future-focused creative voice within Product Development, helping teams understand emerging opportunities and future customer needs.
- Influence innovation and assortment direction by translating future-focused trends into actionable creative opportunities.
- Develop compelling presentations, strategic narratives, and visual storytelling that help stakeholders understand opportunities that do not yet exist.
- Translate trend opportunities into recommendations that influence assortment planning, innovation priorities, and growth strategies.
- Educate and influence cross-functional partners by connecting trend, culture, and customer behavior to clear business implications.
Creative Direction & Concept Development
- Create inspirational and actionable trend direction including color palettes, material direction, print and pattern concepts, illustration guidance, iconography, and form language.
- Develop future-focused trend concepts, seasonal stories, and creative frameworks that guide product innovation and assortment planning.
- Translate trend intelligence into creative direction that aligns with established brand principles, portfolio strategies, and customer expectations.
- Build compelling visual tools including mood boards, concept stories, inspiration frameworks, and design narratives that guide creative teams.
- Establish seasonal and long-term aesthetic direction that creates consistency across products, collections, and customer experiences.
- Provide creative direction to design, graphic, illustration, and pattern development partners to support concept execution.
Cross-Functional Partnership & Influence
- Collaborate closely with Product Design, Technical Design, Brand Strategy, Category Management, Marketing, and enterprise partners to bring future-focused opportunities to life.
- Partner with Portfolio Strategy teams to translate long-term business opportunities into trend concepts, creative frameworks, and future product direction.
- Establish trend direction and creative frameworks that provide a clear foundation for Product Design and Technical Design teams.
- Build strong relationships across creative and business teams to ensure opportunities are actionable, aligned, and strategically relevant.
- Influence decision-making through compelling storytelling, customer insights, trend expertise, and strategic recommendations.
What You'll Need
- 8+ years of experience in Trend Strategy, Trend Forecasting, Creative Strategy, Product Design, Fashion Design, Graphic Design, Brand Strategy, or a related field.
- Bachelor's degree in Graphic Design, Fashion Design, Product Design, or equivalent professional experience.
- Proficiency in Adobe Creative Suite, including Illustrator, Photoshop, InDesign, XD, or similar design software.
- Experience leveraging trend forecasting, customer insights, cultural intelligence, and market research to influence product or brand strategies.
- Strong visual communication and storytelling skills, including development of trend reports, mood boards, concept presentations, and strategic narratives.
- Experience translating future-focused opportunities into actionable creative direction and business recommendations.
- Demonstrated ability to influence cross-functional stakeholders and build alignment around emerging opportunities and innovation strategies.
- Strong strategic thinking, presentation, communication, and collaboration skills.
Bonus
- Experience supporting consumer products, retail, private brands, pet, home, lifestyle, fashion, or related industries.
- Experience developing seasonal trend strategies, aesthetic frameworks, or innovation roadmaps.
- Familiarity with trend forecasting platforms, consumer research tools, and market intelligence resources.
- Experience partnering with creative, product development, marketing, or brand teams to bring trend direction to life.
- Knowledge of color, material, graphic, print, and pattern development processes.
What You'll Get
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Our salary range for this position is competitive and based on experience and qualifications. In addition to a competitive compensation package, Team Members may be eligible for a variety of benefits, including medical, dental, vision, life and disability insurance, a 401(k) with company matching, paid parental leave, employee assistance programs, paid time off, and Team Member discounts.
Chewy is committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process.
The base salary range for this role is $124,500 - $199,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 8+ years of experience in Trend Strategy, Trend Forecasting, Creative Strategy, Product Design, Fashion Design, Graphic Design, Brand Strategy, or related field.
- Bachelor's degree in Graphic Design, Fashion Design, Product Design, or equivalent professional experience.
- Proficiency in Adobe Creative Suite including Illustrator, Photoshop, InDesign, XD (or similar design software).
- Experience leveraging trend forecasting, customer insights, cultural intelligence, and market research to influence product or brand strategies.
- Strong visual communication and storytelling skills, including development of trend reports, mood boards, concept presentations, and strategic narratives.
- Experience translating future-focused opportunities into actionable creative direction and business recommendations.
- Demonstrated ability to influence cross-functional stakeholders and build alignment around emerging opportunities and innovation strategies.
- Strong strategic thinking, presentation, communication, and collaboration skills.
- Experience supporting consumer products, retail, private brands, pet, home, lifestyle, fashion, or related industries.
- Experience developing seasonal trend strategies, aesthetic frameworks, or innovation roadmaps.
- Familiarity with trend forecasting platforms, consumer research tools, and market intelligence resources.
- Knowledge of color, material, graphic, print, and pattern development processes.
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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