Senior Transformation Manager, Americas Services

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
136K-160K Annually
Senior level
Real Estate
The Role
Drives transformation initiatives across Investor Services by defining strategic roadmaps, identifying optimization opportunities, redesigning processes, and implementing automation, AI, and shared-services solutions. Leads cross-functional projects, manages and develops analysts, evaluates business value, advises leadership, analyzes organizational issues, and communicates recommendations through data-driven presentations. Ensures projects are delivered effectively, on time, and within budget while influencing stakeholders across the organization.
Summary Generated by Built In

Job Title

Senior Transformation Manager, Americas Services

Job Description Summary

Responsible for driving transformation opportunities to meet business needs across Investors Services. Requires independent business interactions across cross functional teams with ability to gather and evaluate requirements, quantify business value of opportunities, design efficient and effective processes, and pilot and implement robust solutions.

Job Description

Responsibilities:

  • Partner with business leadership to identify strategic priorities and define the transformation vision and roadmap
  • Leverage multiple transformation levers to drive optimization (e.g. automation, operating model redesign, shared services, AI etc.)
  • Manage teams and lead execution of projects, maintain and utilize relationships as well as communication of value proposition
  • Lead, coach and develop Analysts, providing day to day leadership and career development
  • Perform accurate analysis and design effective solutions to a variety of organizational issues.
  • Prepare and / or coordinate complex written presentation materials
  • Serve as trusted advisor to business leadership
  • Organize and communicate data in a meaningful way

Qualifications:

  • Bachelor’s Degree
  • 6-10 years of related professional work experience (experience working for a global organization is preferred)
  • Preference for experience delivering automation / AI and shared services projects
  • Management experience – small team
  • Strong project management skills
  • Significant process improvement experience
  • Ability to assess granular level details to facilitate strategic high-level decision making
  • Excellent communication skills / relationship management/ client facing /  influence decision making 
  • Strong attention to detail and data analysis including ability draw conclusions/ glean insights / tell a story through data
  • Strong organization skills and ability to prioritize             
  • Relationship management; ability to partner and influence at all levels within an organization
  • Strong project management capabilities to plan, organize, deliver projects on time and on budget
  • Ability to multi-task and act with a sense of urgency




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $ 136,000.00 - $160,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Cushman & Wakefield Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.

  • Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
  • Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
  • Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.

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The Company
HQ: Chicago, IL
53,000 Employees
Year Founded: 1917

What We Do

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.

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