At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Senior Total Rewards Representative

POSITION LOCATION

This position is available to Virginia residents as Richmond, Virginia hybrid/in-office applicants.

YOUR ROLE

As a Human Resources team member, you'll help create the culture and associate experience that enables and inspires us to do our best each day in serving our customers, communities, and each other-now and in the future. Reporting to the Global Mobility Services Leader, the Total Rewards Representative provides functional support for Immigration and Total Rewards Program Management to sustain the Total Rewards disciplines, which include Benefits/Compensation/Immigration/Mobility/Payroll and HR Policies.

What you will be doing

• In partnership with Genworth's immigration attorneys, this role will be responsible for supporting immigration filings and expirations as well as coordinating with the business on gathering required immigration documentation for work authorization filings
• Effectively respond to immigration inquiries from across all businesses to include employees, managers, HR Business Partner's and Talent Acquisition
• Ownership and processing of Total Rewards team expense reports and purchase orders
• Provide key support across all disciplines of Total Rewards (benefits/compensation/payroll) (e.g. testing for open enrollment period or updating Total Rewards statements)
• Monitor, audit, and update HR Corporate Policies to include tracking and work with stakeholders to update policies as needed
• Administer Outplacement engagement for lack of work process to include maintenance of ongoing LOW packet documentation
• Provide support for Total Rewards/Corporate HR budget

What you bring

• 2-3 years' experience in human resources, project management, finance or degree in similar area
• Deep attention to detail with an analytical and compliance focused mindset
• Excellent interpersonal skills including written and verbal communication skills with the ability to communicate information concisely across all levels of the organization and diverse backgrounds
• Strong Excel skills to include creation, analysis and manipulation of spreadsheets
• Solid Experience with Microsoft Outlook, Word and PowerPoint
• High level of initiative with a drive for results and the ability to multi-task
• Outstanding customer service with analytical and problem-solving skills focused on finding a way to "get to yes"
• High acumen for technology with a drive for continuous learning
• Ability to handle sensitive confidential information
• Familiarity with US Immigration or Legal a plus
• Track record of driving process improvements preferred
• Experience in a large global company environment a plus

Employee Benefits & Well-Being

Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services