Senior Technology Liaison

Posted 6 Days Ago
Be an Early Applicant
Tampa, FL
Hybrid
77K-102K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Senior Technology Liaison supports the GDI Project Manager in implementing financial systems into Workday, coordinating analysis, design, testing, and deployment tasks while acting as a liaison between business groups and IT partners.
Summary Generated by Built In
Description and Requirements
Role Value Proposition:
MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. We're united by our purpose to help our customers and each other create a confident future; we're guided by empathy; and we're inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it's #AllTogetherPossible . Join us!
The Finance Technology team partners with the Financial Management Group (FMG) and Global Technologies Organization (GTO) to set strategy for MetLife's enterprise core financial applications. This position presents a valuable opportunity to contribute to the Finance team as it undertakes the transformation of its operations through the implementation of the cloud-based ERP solution, Workday.
This role is with the Global Data Integrations (GDI) team within Finance Technology and will involve supporting the Global Data Integrations (GDI) Project Manager with planning and implementing MetLife's financial administration systems into the GDI Accounting Rules Engine. Support the team in preparing for the migration to Workday's Accounting Center by assisting with the analysis, design, and configuration needed to implement the application.
As a member of the GDI team, the Senior Technology Liaison acts as a liaison between business groups (e.g. Corporate Finance, Lines of Business (LOBs), Investment stakeholders) and IT Technology partners (e.g. Corporate IT and Line of Business (LOB) IT). General activities of the GDI team involve analyzing current output of admin systems, capturing business requirements from LOBs, and working with IT partners to coordinate the implementation of these systems.
Key Responsibilities:
  • Support the GDI Project Manager through all phases of project implementation: planning/inception, analysis, design, testing and deployment
  • Project Management: Host Working Sessions, Assist in Project Communications, and Status Reporting
  • Analysis/Design: Perform detailed analysis of admin accounting functions, design and document future state business requirements, and serve as a liaison between business and GDI IT partners
  • Testing: Analyze test results and review issues uncovered to determine appropriate resolution, communicate with LOBs, IT and testing partners, and track defects to completion.
  • Deployment: Coordinate activities related to deployment and provide support through warranty period.
  • Assist in the ERP Modernization effort to migrate from PS ERP and GDI to Workday Financials and Accounting Center

Essential Business Experience and Technical Skills:
Required:
  • 8-10 years in Business Analyst role with experience leading projects
  • 3-5 years' experience with Workday Financials and Accounting Center/Prism; ideally in an administrative capacity
  • Experience supporting the migration to/implementation of Workday Financials and Accounting Center
  • Advanced analytical skills; ability to troubleshoot issues to resolution
  • Strong organizational skills with the ability to shift seamlessly when priorities change
  • Good consensus builder, team player
  • Excellent oral and written communications skills
  • Ability to work autonomously and be proactive in identifying and resolving issues, recognizing and prioritizing tasks to be accomplished
  • Capability to work with cross-functional, multi-location, multi-language teams
  • Proficiency with MS Office (Word, Excel & PowerPoint)

Preferred:
  • BS/BA in Finance, Accounting, MIS (preferred), or related field
  • Knowledge of Insurance product offerings and associated administrative systems
  • Familiarity with accounting principles and financial statements
  • Microsoft Project & Visio experience

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $76,500 - $102,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$76,500 - $102,000
#BI-Hybrid

Top Skills

Accounting Center
MS Office
Microsoft Project
Microsoft Visio
Workday Financials

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years.

At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities.

Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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About our Teams

MetLife Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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HQNew York, NY
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Bridgewater, NJ
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Cary, NC
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CDMX, CDMX
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Clarks Summit, PA
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Greenville, SC
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Tampa, FL
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Whippany, NJ
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