Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Your Role
As a part of the User Assistance team, you will be responsible for creating quality documentation that helps users get the most out of their PTC product. You work closely with product design teams and help drive a consistent tone and voice across multiple documentation deliverables and products.
Your work involves writing about highly complex products and concepts, so you must have technical affinity.
You will also be involved in analyzing, reviewing and implementing SEO recommendations to provide customers with good experience
You will work with lead writers or UA managers to create, update, and maintain documentation for product releases for PTC products.
Ability to use AI-enabled tools to support SDLC and knowledge or experience with AI, ML is an added advantage.
Your Impact
You will be responsible for developing and supporting user assistance deliverables for PTC products.
Your Team
You will be a part of the User Assistance team, reporting into a Manager. You will work with the product scrum teams and the lead/Principal writers in the Pune UA team.
Your Day-to-Day
- Create and update product documentation based on the assigned tasks, according to product release schedules.
- Apply PTC writing guidelines and documentation processes to be able to deliver user documentation of high quality as per PTC standards.
- Participate in daily standups; attend scrum meetings, product discussions, cross functional team meetings and so on.
- Support department initiatives.
- Collaborate closely with scrum teams for your product areas to gather information on product updates to be able to document it effectively.
Must-Have Skills
- BE/MCA/MS degree
- Proficiency in spoken and written English.
- Proficiency in technical writing and editing content.
- Good communication and interpersonal skills
- Basic knowledge of the Microsoft Suite of products: Word, Excel, and Outlook.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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Skills Required
- BE/MCA/MS degree
- Proficiency in spoken and written English
- Proficiency in technical writing and editing content
- Good communication and interpersonal skills
- Basic knowledge of Microsoft Suite: Word, Excel, Outlook
PTC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PTC and has not been reviewed or approved by PTC.
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Healthcare Strength — Pay is frequently described as paired with good insurance and generally good benefits, suggesting core medical coverage is a meaningful part of the value proposition. The benefits package is framed as comprehensive across health, disability, and employee assistance supports.
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Retirement Support — Retirement support is positioned as a clear strength, with a company-matched 401(k) plan repeatedly included as a standard part of the rewards package. Stock purchase and equity programs are also presented as available pathways to longer-term wealth building.
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Leave & Time Off Breadth — Time off appears comparatively robust, including sizable vacation accrual for new hires along with wellness/sick time and additional holiday-style programs. Flexibility options like remote work and schedule flexibility reinforce the sense of a benefits-heavy total rewards design.
PTC Insights
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
