Be an Early Applicant
Dynatrace delivers answers and intelligent automation from data.
The Role
The Senior Product Manager will lead product vision and strategy for Business Observability, ensuring features deliver measurable business value through collaboration with technical teams and stakeholders.
Summary Generated by Built In
Your role at Dynatrace
Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace. Our team develops the Documentation and enables other Dynatracers to contribute to it.
As a Technical Writer, you'll own documentation for a product area and work closely with development teams to deliver the documentation for them.
What will help you succeed
The following technical proficiencies will benefit you:
Adding a portfolio of your writing examples will benefit your application.
Why you will love being a Dynatracer
Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace. Our team develops the Documentation and enables other Dynatracers to contribute to it.
As a Technical Writer, you'll own documentation for a product area and work closely with development teams to deliver the documentation for them.
- You'll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users.
- Serve as an editor for fellow technical writers and documentation contributors.
- Be the first adopter of Dynatrace.
- Use your technical knowledge to navigate complex use cases and document them in an easy-to-consume way.
- Be a user advocate, connecting the perspectives of developers and users together.
- Provide guidance for documentation contributors to enable them to work autonomously.
- Share your knowledge and expertise and mentor fellow technical writers.
- Work in the docs-as-code process using a markdown-based static site, VSCode, and Git.
- Work within a truly global R&D team, including software engineers, product managers, and designers, with offices in Austria, Poland, Spain, Estonia, Israel, and the US.
What will help you succeed
- A technical degree paired with writing experience in writing OR a linguistic degreepaired with technology-related experience.
- 3+ years of experience in technical communication, with a focus on creating user documentation for software.
- Superb level of English.
- Ability to produce clear, precise, and conversational copy for the web.
- Ability to learn quickly and drive to learn constantly.
- Ability to understand both developers and users of software.
- Excellent written and verbal communication skills.
- Experience in an agile software development environment.
- Proficiency in Markdown, Git, Jira, and PowerShell.
The following technical proficiencies will benefit you:
- Knowledge of any programming language and experience in using it.
- Knowledge of any query language and experience in using it.
Adding a portfolio of your writing examples will benefit your application.
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Top Skills
Analytics
Data Ingestion Pipelines
Event-Driven Architectures
Mobile Applications
Observability
SaaS
Web Applications
What the Team is Saying
Michael Polter
Sr Customer Success Engineer
Jamie Mallett
Sr Manager, Sales Program Management
Trevor Ealy
VP, GTM & Enablement
Hannah Fleming
Enterprise Expansion Account Executive
Kristen Hanlan
Sr Manager, Sales Development NORAM
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The Company
What We Do
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.
Why Work With Us
In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.
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Dynatrace Teams
Dynatrace Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
Typical time on-site:
2 days a week
Global Headquarters
Singapore
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