Job Summary
Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.
Job Description
What is the opportunity?
This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies complete knowledge, skills, and practices to perform assignments.
What will you do?
-
Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.
-
Ensuring the documentation and tracking of all shift turnover issues. Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.
-
Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.
-
Weekly pager rotation and monitoring production jobs
What Technology and Tools are used?
-
Microsoft Tech Stack: Windows Server / IIS / SQL Server / SSIS / SSRS / COBOL / ADABAS /UNIX/ Iseries / Oracle
-
Monitoring Tools: PagerDuty, Dynatrace, Moogsoft, Splunk, OnDemand (Zeke job monitoring)
-
Collaboration Tools: JIRA/Confluence • Scheduling - Zeke/Stonebranch UAC
-
Devops: Helios/UCD/Jenkins
-
Programming knowledge: .net C#., vb.net, JAVA, SSIS, powershell, SQL, XML (able to read/analyze general code for troubleshooting) •
What you need to succeed?
-
Understanding of Change / Incident Management procedures
-
Experience of Monitor application health after infrastructure/system updates
-
Exposure to DevOps tools (Helios/UCD) for deployments
-
Working knowledge on OMS updates, understand basic JCL and Zeke
-
Knowledgeable in NPID and Server Compliance
-
Experienced in Disaster Recovery exercise and Archer findings
-
Strong analytical and communication skills
What’s in it for you?
-
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
-
Network and build lasting relationships with students from diverse backgrounds from across Canada
-
Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
-
Leaders who support your development through coaching and learning opportunities
-
Work in a dynamic, collaborative, progressive and highly performing team
-
Ability to make a difference and lasting impact
#LI-Hybrid
#LI-POST
#TECHPJ
Job Skills
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-09-05
Application Deadline:
2024-11-29
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Top Skills
What We Do
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities.
.JPG)
_2.png)
