Senior Technical Support Engineer II Project Management Office

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
Senior level
Internet of Things • Energy
The Role
Manage customer projects from order handover through closeout, coordinating customers, suppliers, factories, and internal teams. Monitor manufacturing, testing, inspections, documentation, and shipments to ensure timely, compliant delivery. Manage project risks, changes, pricing, profitability, customer issues, and commercial requirements. The role requires engineering knowledge, project management experience, trade compliance knowledge, and familiarity with process control specifications.
Summary Generated by Built In

If you are a Senior Technical Support Engineer professional looking for an opportunity to grow your career, this gives you the chance to manage and execute customer projects from order handover through project closeout, ensuring on-time delivery, quality compliance, customer satisfaction, and project profitability. In this role, you will ensure projects are delivered on schedule, within scope, and in compliance with customer requirements while proactively managing risks, resolving issues, and maintaining strong customer relationships throughout the project lifecycle.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

  • Manage and execute customer projects, ensuring delivery within scope, schedule, and quality requirements.
  • Coordinate with customers, suppliers, factories, and internal teams to align project requirements and milestones.
  • Monitor manufacturing, testing, inspection, documentation, and shipment activities to ensure on-time project completion.
  • Support project commercial objectives by obtaining pricing, managing changes, and maintaining profitability.
  • Identify project risks and drive mitigation actions to minimize impacts on cost, scope, and schedule.
  • Facilitate customer inspections and proactively resolve project issues to ensure positive customer experience.

Who You Are:

You are driven to deliver results and exhibit passion and enthusiasm to get things done. You can manage complexities, analyze risks, and be keen on scheduled timelines. You collaborate efficiently with different teams to achieve common goals. You embrace challenges and seize opportunities with urgency, determination and high energy.

For This Role, You Will Need:

  • Bachelor's degree in Instrumentation, Chemical, Mechanical, Electrical, or any Engineering-related courses.
  • At least 5 years of relevant experience in Project Management, Procurement, Order Management, and Project Proposals.
  • Knowledge of Incoterms, Trade Compliance, and Commercial Terms and Conditions.
  • Strong interpersonal and communication skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Knowledge of engineering specifications related to process control.

Preferred Qualifications that Set You Apart

  • Knowledge of Flow Measurement Products is a plus.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 


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About Us

WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

 

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please. 

Skills Required

  • Bachelor's degree in Instrumentation, Chemical, Mechanical, Electrical, or another engineering-related field
  • At least 5 years of relevant experience in project management, procurement, order management, and project proposals
  • Knowledge of Incoterms, trade compliance, and commercial terms and conditions
  • Strong interpersonal and communication skills
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Knowledge of engineering specifications related to process control
  • Knowledge of flow measurement products

Emerson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.

  • Retirement Support — Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
  • Equity Value & Accessibility — An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
  • Leave & Time Off Breadth — The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.

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The Company
HQ: Saint Louis, MO
50,857 Employees
Year Founded: 1890

What We Do

At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.

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