StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

Senior Recruiter

Overview: 

As a Senior Technical Recruiter, you own and recruit for multiple positions across multiple verticals to develop your skills further. You are someone who thrives in a fast-paced environment, is a master at organization, loves tackling projects, and wants to grow with our team. Responsible for partnering with individual managers to ensure delivery of all recruiting aspects. You are responsible for carrying various roles on your respective teams and managing all stages of the hiring process to ensure a unique and positive candidate experience. This includes delivering feedback to candidates and managers, interview preparation, pre-closure, salary negotiation, and closure. 

At StubHub, we firmly believe that diversity and transparency are the cornerstones of exceptional innovation. To live up to this belief, our team is a cross-functional powerhouse, bringing together experts in product development, design, engineering, and data analysis who work collaboratively to drive our mission forward.

Our work spans the entire technological spectrum, and we are unafraid to leverage any tool or technology necessary to facilitate web and mobile feature innovation at scale. We are not limited by convention; instead, we are empowered to explore, create, and execute, pushing the boundaries of what is possible to enhance the experience for our users continuously.

StubHub is at the forefront of shaping the future of fan engagement. We invite individuals who share our passion for innovation and our commitment to an exceptional user experience to join us on this exciting journey. Together, we strive to define the future of ticketing and live event discovery.

This position is a hybrid role, 2 days of remote and 3 days in-office per week, situated in our New York City office. Remote work is not available for this position.

What You'll Do

• Guiding the Human-Centric Recruitment Journey: As a Senior Technical Recruiter II, you will lead the end-to-end recruitment process, with an emphasis on the human experience. This includes sourcing, managing candidate pipelines, and interview preparation for both candidates and hiring teams.
• Facilitating Continuous Collaboration: You will conduct weekly meetings with Recruiters, Managers, and hiring teams to foster a culture of collaboration and maintain an open feedback loop. Your goal is to ensure that all stakeholders are actively engaged in the recruitment process.
• Creating Memorable Candidate Experiences: You will champion a positive candidate experience throughout the hiring process. From the initial interaction to the final offer, you'll be dedicated to making sure every candidate feels valued and respected.
• Adaptability and Proactive Thinking: We're looking for someone who can seamlessly shift gears when needed and think proactively to meet our evolving recruitment needs.
• Mastering Our Recruitment Process: Understanding the intricacies of our recruitment process is essential. You will be the go-to expert on how we do things at StubHub.
• Data-Driven Improvement: Collect, analyze, and share feedback and actionable insights to continuously enhance our hiring process. You'll have the opportunity to identify areas for improvement and streamline scheduling efficiency.
• Versatility in Recruitment Coordination: Assist in coordinating various recruiting activities as required, ensuring the smooth execution of all aspects of the recruitment process.
• Timely Feedback: Provide constructive feedback to candidates within a maximum of 3 business days post-interview. We believe in respecting the time and effort candidates invest in our process.
• Meticulous ATS Management: Manage our Applicant Tracking System (ATS) to ensure data accuracy, proper candidate stage tracking, and timely communication throughout the recruitment journey.
• Engaged and Valuable Meetings: Attend meetings punctually, actively contribute to discussions, and make every meeting meaningful by adding value beyond mere presence.
• Open and Honest Communication: Maintain transparent and honest communication with candidates, keeping them informed about their status in the hiring process.
• Independence and Ownership: Display the capability to handle a variety of tasks with minimal oversight, becoming a self-sufficient expert in one area of recruiting.
• Strategic Thinking: Demonstrate a strategic mindset on moderately complex projects, aligning your strategies with company and team goals.
• Company Understanding: Grasp the bigger picture related to our company's products and organizational strategy and effectively communicate this to potential candidates and new team members.
• Data-Driven Decision-Making: Use data insights to influence hiring teams, cross-functional partners, and project direction, ensuring alignment with our company's objectives.
• Complex Recruitment: Handle extensive hiring projects and challenging roles, even in high volume situations, with a focus on successful delivery.
• Mentorship and Knowledge Sharing: Act as a positive influence within the recruiting organization by offering mentorship and sharing best practices with your colleagues.
• Leadership and Impact: Lead and deliver on recruiting initiatives, events, or projects that contribute to building a strong candidate pipeline and enhancing the performance of the recruiting team.
• Strategic Planning: Plan and execute hiring strategies and key projects in collaboration with key stakeholders, making significant contributions to our recruitment efforts.
• Offer Negotiation: Be confident and skilled in extending and negotiating offers with little guidance, ensuring the best outcome for both candidates and the company.
• Holistic Recruitment Understanding: Develop an understanding of the different facets of recruiting and how they interconnect within our organization and broader industry.

What You've Done

• Lead the entire recruitment process, including sourcing, candidate management, and interview preparation.
• Focus on creating a positive candidate experience and ensuring candidates feel valued and respected.
• Capability to shift gears and think proactively to meet evolving recruitment needs.
• Ability to collect, analyze, and share feedback and actionable insights for continuous process improvement.
• Provide constructive feedback to candidates within a maximum of 3 business days post-interview.
• Meticulous management of the Applicant Tracking System (ATS) to ensure data accuracy and timely communication.
• Capability to handle tasks with minimal oversight and become a self-sufficient expert in one area of recruiting.
• Demonstrate a strategic mindset on moderately complex projects and align strategies with company and team goals.
• Handle extensive hiring projects and challenging roles, even in high-volume situations, with a focus on successful delivery.
• Act as a positive influence within the recruiting organization by offering mentorship and sharing best practices.
• Confidence and skill in extending and negotiating offers with little guidance, ensuring the best outcome for both candidates and the company.

What We Offer:

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
• Perks for Your Palate: Delight in the workplace perks, including free weekly lunches, a diverse selection of office snacks, and the convenience of cold-brew and kombucha kegs.
• Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.

This role on our Talent team offers a dynamic opportunity to play a pivotal role in the innovative world of fan engagement. As a fast-paced, project-oriented person, you'll work closely with our Engineering team, shaping the future of ticketing and live event discovery. StubHub values diversity, transparency, and pushing the boundaries of technology, providing a unique and rewarding career path for those who share our passion for innovation. Join us to redefine the future of fan engagement and leave a lasting impact on the live event industry.

About Us 

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.