Jobs at StubHub

Lead design and execution of StubHub’s global compensation, benefits, and equity programs. Rebuild job architecture, ensure pay equity and compliance, manage private-to-public equity transition and SOX controls, deploy AI-enabled Total Rewards operations, partner with Finance/Legal/HR, and build employee education and governance for executive and broad-based rewards.

Own the Paid Search acquisition product across StubHub and viagogo. Build experiment and delivery roadmaps, coordinate Data Science, Analytics, Engineering, and Operations, improve Google and Bing campaign performance, and establish dashboards, alerts, workflows, attribution methods, and measurement standards. Translate commercial goals into priorities, define metrics, assess experiments, resolve dependencies, and document platform knowledge to support faster, better decisions.

Leads strategic finance partnering across business units, including forecasting, budgeting, resource allocation, investment evaluation, financial modeling, ROI analysis, reporting, and performance management. Develops scalable planning and analytical processes, supports close and earnings preparation, identifies risks and opportunities, and translates complex data into executive recommendations. Manages and coaches Strategic Finance team members while remaining hands-on with key analyses and deliverables.

Build and scale ticket supply in underpenetrated markets by identifying inventory gaps, acquiring and onboarding sellers, managing strategic supplier relationships, and improving supply quality and coverage. Own regional supply KPIs, commercial pipelines, negotiations, onboarding, and revenue growth. Use data to prioritize initiatives and ROI-based investments while serving as the primary contact for major suppliers across sports, music, theatre, and live entertainment.

Lead end-to-end SOX 404 program for Technology and FinTech: plan and execute testing, evidence collection, remediation, and reporting. Manage ITGC/IT application controls, risk assessments, control design, automation, and governance. Partner with Internal/External Audit, Finance, Security, and Engineering, drive compliance-by-design, maintain control inventories and risk register, and present executive-level status and KPIs.

Lead corporate and consumer communications for viagogo in the DACH region. Develop and execute storytelling, policy and partnership communications, manage media relations and agency partners, craft executive messaging, and run integrated editorial and social campaigns to build brand visibility and mitigate reputational risk.

Design, develop, test, deploy, and maintain backend systems for StubHub's Sponsored Listings ad platform. Provide technical leadership, translate product requirements into engineering plans, ensure stability and reliability, own projects end-to-end, and mentor junior engineers.

Design, develop, test, deploy, and maintain backend and frontend systems for StubHub's supply platform. Build scalable, reliable services and APIs to manage seller inventory, meet SLAs, reduce operational costs, and protect against fraud and legal constraints. Mentor engineers and drive technical and product strategy.

Own day-to-day People Operations across the employee lifecycle (onboarding, offboarding, benefits, leave, compliance). Support employees and managers, maintain People systems and accurate data, manage vendors, coordinate projects and recurring programs, and identify process improvements to scale and streamline HR operations.

Lead global customer service and operations for managers, supervisors, and agents; drive strategic initiatives to improve CSAT, service levels, FCR, and cost per contact; coach senior leaders, manage change, leverage data to set roadmap, collaborate cross-functionally, and deliver measurable customer experience improvements. Based in Atlanta with up to 20% travel.

Manage day-to-day People Operations across the employee lifecycle (onboarding, offboarding, benefits, leave, compliance), maintain accurate People data, coordinate vendors and cross-functional projects, improve processes and self-service resources, and support recurring People programs to scale operations and enhance employee experience.

Lead the Seller Experience Post-Purchase org, define strategy and roadmap, build automated policy and incentive frameworks, reduce seller friction with self-serve workflows, improve enforcement and collections, develop AI/automation capabilities, run experiments using data tools, and coordinate cross-functional delivery.

Own and optimize end-to-end operational workflows for high-priority email and push campaigns. Coordinate intake, prioritization, QA, and launches while identifying bottlenecks and translating them into product requirements. Partner with Marketing, Engineering, Data, and Design to build automation, tooling, and reporting. Use data to measure performance, drive experiments, and scale campaign operations for improved speed and quality.

Design, build, test, deploy and maintain full-stack features for seller-facing systems. Collaborate on architecture and best practices, own projects end-to-end, and mentor junior engineers to improve team capability.

The role involves building and scaling partnerships for Open Distribution at conventions and expos, focusing on business development, deal execution, and cross-functional growth efforts.