We are looking for a powerhouse Senior Technical Program Manager to orchestrate our most critical engineering initiatives and elevate our delivery standards to the next level.
The RoleAs a Senior Technical Program Manager (Sr. TPM) at JumpCloud, you aren't just tracking tasks—you are the operational engine behind our product delivery. With a solid foundation of 10+ years in the tech industry, you will lead complex, cross-functional programs from conception to successful deployment. You will seamlessly navigate between deep technical execution and high-level strategy, ensuring our SDLC/PDLC processes are lean, efficient, and highly predictable.
If you are obsessed with tracking work to absolute closure, driving transparency, and leveraging modern AI workflows to optimize execution, you'll fit right in.
What You’ll Do (Responsibilities)
Program & Portfolio Management: Own the execution of complex, multi-team technical programs. Manage the portfolio roadmap, ensuring all dependencies, risks, and blockers are proactively identified and mitigated.
Agile Evangelism: Act as the operational backbone for our engineering teams. Run high-efficiency Scrum ceremonies, Sprint Planning sessions, and manage Kanban workflows tailored to the team's needs.
SDLC/PDLC Optimization: Continuously refine and scale our Software/Product Development Life Cycle processes to ensure high-quality software is shipped predictably and securely.
360-Degree Communication: Bridge the gap between teams. You will communicate horizontally across engineering, product, and UX peers, and vertically to provide clear, data-driven status updates and strategic insights to executive leadership.
Relentless Execution: Drive accountability across teams. You don't just note down blockers—you smash through them, tracking every deliverable until it reaches absolute closure.
Strategic Planning: Lead and facilitate quarterly planning cycles, ensuring engineering bandwidth aligns perfectly with corporate milestones and product vision.
Future-Proofing Execution: Actively leverage modern AI tools to automate administrative overhead, optimize sprint data analysis, draft technical summaries, and supercharge your day-to-day productivity.
What You’ll Bring (Requirements)
The Experience: 10+ years of experience in Technical Program Management, ideally within a fast-paced SaaS, Cloud, or Identity & Access Management (IAM) environment.
Agile Mastery: Deep-seated expertise in Agile methodologies, Scrum, and Kanban. You know when to follow the framework and when to adapt it for practical velocity.
The Closer Mindset: A proven track record of bringing massive, chaotic projects to a successful, orderly finish line.
High Emotional Intelligence (EQ): Exceptional communication skills. You can explain complex technical risks to non-technical stakeholders and translate business priorities for engineering teams.
Toolbox Experts: Master-level proficiency with Jira and Confluence for roadmap visualization, tracking, and documentation. Fluent in Google Workspace for collaborative productivity.
AI-Forward Thinker: Comfort and curiosity around utilizing modern generative AI utilities to optimize your workflows, analyze program metrics, and streamline communications.
Bonus Points If You Have:
A strong technical background (former engineer, architect, or technical lead).
Prior experience in the Cybersecurity, IAM, or Directory Services domain.
Certifications such as PMP, CSM, or CSP.
Skills Required
- 10+ years of Technical Program Management experience
- Experience in fast-paced SaaS, Cloud, or Identity & Access Management (IAM) environments
- Deep expertise in Agile methodologies (Scrum, Kanban)
- Proven track record of delivering complex, cross-functional technical programs
- Master-level proficiency with Jira and Confluence
- Fluency in Google Workspace
- Comfort and curiosity using modern generative AI utilities to optimize workflows
- Exceptional communication skills and English fluency
- Located in and authorized to work in India
- Former engineer, architect, or technical lead
- Prior experience in Cybersecurity, IAM, or Directory Services
- Certifications such as PMP, CSM, or CSP
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage is described as comprehensive with medical, dental, and vision starting on day one in the U.S., alongside HSA options and an Employee Assistance Program. Additional wellness elements include mental‑health support and expanded medical travel coverage where needed.
-
Retirement Support — A 401(k) with a stated company match is offered in the U.S., and pension contributions are noted in the U.K., indicating structured retirement benefits. Access to personal financial consultants further supports long‑term planning.
-
Leave & Time Off Breadth — Flexible or “unlimited” PTO, paid holidays, and sick time are emphasized, within a remote‑first setup. Parental leave and family medical leave add to the breadth of time‑off options.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
Gallery
JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
