Senior Technical Product Manager

Posted Yesterday
Hiring Remotely in United States
Remote
Senior level
Software
The Role
Own the Digital Signage product line’s strategy, roadmap, platform-level technical decisions, and delivery quality. Lead customer discovery, prioritize escalations and product gaps, apply AI development practices, and coordinate cross-functional execution across engineering, product, customer success, and go-to-market teams. Drive adoption, acquisition, expansion, retention, and ARR growth while ensuring alignment with Appspace’s broader platform architecture and AI strategy.
Summary Generated by Built In

About Appspace:

At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work.

The Role

This is a product role for a Senior PM who brings both technical expertise and experience in Digital Signage. The scope spans active delivery ownership, platform-level technical judgment, and strategic product decisions across within the Digital Signage product as well as the intersection of Digital Signage with employee comms capabilities throughout the platform. Working within the AI Development Lifecycle (AIDLC), this role operates at the intersection of product strategy, engineering depth, and cross-platform coherence. The business outcomes are ARR growth, customer adoption, and delivery quality across the platform.

What You'll Own
  • Own strategic product decisions for the current product line: how it should be structured, what needs to be fixed or refactored, and how it advances the broader Appspace product strategy.
  • Engage engineering at the level of platform architecture and core frameworks, bringing technical judgment that shapes product decisions across the platform.
  • Apply the AI Development Lifecycle (AIDLC) from discovery through delivery, treating AI as a product design tool, a development accelerator, and a feature layer.
  • Own the adoption and correct application of platform frameworks within the current product line, identifying gaps, misuse, or missed leverage across the codebase and roadmap.
  • Take ownership of platform-level initiatives and features that cross product lines or sit at the foundation of the Appspace platform, alongside current product line delivery.
  • Own roadmap execution including prioritization, escalation management, and delivery quality across engineering cycles.
  • Drive ARR growth through new customer acquisition, expansion, and retention, connecting roadmap decisions to adoption and business outcomes.
  • Translate customer escalations and support signals into prioritized product decisions, distinguishing bugs, product gaps, and adoption issues.
  • Run structured customer discovery to validate priorities and surface needs not visible in feature requests or support queues.
  • Partner with product and engineering leadership to keep the current product line coherent with the broader platform architecture and AI strategy.
  • Represent the product line in cross-functional execution with GTM, Customer Success, and Engineering across global teams in the Americas, EMEA, and APAC.
  • Build context on new product lines quickly and apply the same technical rigor and strategic judgment across the platform as organizational needs shift.
What We're Looking For
  • 7+ years of product management experience in enterprise SaaS, with a track record of owning delivery on complex, technically involved product lines.
  • Market experience delivery digital signage products including experience developing and managing partner integrations.
  • Technical depth. Engages on platform architecture and core frameworks at the level of engineering, not just product oversight.
  • AIDLC experience. Demonstrated experience working within an AI development framework.
  • Delivery ownership. Track record of managing roadmaps under pressure, handling escalations, and shipping outcomes that moved business metrics.
  • Strategic judgment. Able to assess how a product line should be structured, what needs to be fixed or refactored, and how individual decisions connect to broader product strategy.
  • ARR focus. Connects product decisions to new logo acquisition, expansion, and retention. Measures success by business impact.
  • Customer focus. Runs discovery, reads support data, and makes prioritization decisions based on evidence.
  • Platform fluency. Has worked on products where understanding the underlying architecture directly shaped product decisions.
  • Clear communication. Keeps cross-functional teams aligned and communicates effectively with customers, engineering, product management, and other stakeholders.

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:

  • Generous PTO
  • Flexible work schedules
  • Remote work opportunities
  • Paid company holidays
  • Appspace Quiet Fridays (No non-essential internal meetings scheduled)
  • A casual dress work environment 

Disclaimer:

Appspace is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role.

If you are located in a jurisdiction with specific pay transparency requirements, we will be happy to discuss the relevant range during your application process.

Skills Required

  • 7+ years of product management experience in enterprise SaaS
  • Track record owning delivery for complex, technically involved product lines
  • Experience delivering digital signage products
  • Experience developing and managing partner integrations
  • Technical depth in platform architecture and core frameworks
  • Experience working within an AI development framework
  • Track record managing roadmaps, handling escalations, and delivering measurable business outcomes
  • Ability to connect product decisions to customer acquisition, expansion, retention, and ARR
  • Experience conducting customer discovery and using support data for prioritization
  • Platform fluency with architecture-informed product decisions
  • Clear communication with customers, engineering, product, and cross-functional stakeholders
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The Company
HQ: Dallas, TX
309 Employees
Year Founded: 2002

What We Do

Appspace's platform helps organizations build an exceptional workplace experience with simple communication and space management tools. With offices in the US, UK, UAE, and Malaysia, plus additional experts in a dozen other countries, we provide global support to thousands of customers and help companies modernize their workplace experience.

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