About Us
Morris & Dickson Co. is a leading pharmaceutical distribution company serving independent pharmacies with dedication, integrity, and a customer-first approach. With over 180 years of experience, we’re known for our commitment to service, reliability, and innovation. We foster a supportive, dynamic workplace where employees are encouraged to thrive professionally and personally. Joining Morris & Dickson is a team dedicated to making a difference in healthcare.
About the Role
The Senior Technical Business Analyst plays a pivotal role in bridging the gap between business needs and technical solutions. This position focuses on analyzing business requirements and designing strategic solutions while collaborating cross-functionally. The analyst will take a lead role in the early stages of the project lifecycle, ensuring that solutions align seamlessly with business objectives and IT architectural standards. The role is to not only lead analysis on critical projects but also to help establish the business analysis framework and best practices within the organization.
What You'll Do
- Business Needs Analysis: Conduct comprehensive analyses to understand and document complex business challenges, objectives, and opportunities.
- Solution Design & Validation: Develop innovative and effective solutions to address identified gaps and meet business needs. Collaborate with IT and business leaders to validate that proposed solutions meet business needs and technical requirements.
- Requirements Gathering: Elicit, document, and prioritize business and technical requirements from stakeholders across departments. Translate these into actionable artifacts, including user stories, traceability matrices, acceptance criteria and functional specifications.
- Process Modeling: Create detailed process maps and workflows to visualize current and future-state processes.
- Gap Analysis: Perform in-depth evaluations of current systems and processes to identify discrepancies, risks and areas for improvement.
- Stakeholder Engagement: Facilitate discussions with stakeholders to gather requirements, build consensus and validate proposed solutions.
- Establish Best Practices: As a key member of PMO, contribute to the development and implementation of BA standards, templates, and methodologies (Agile, Hybrid).
Key Goals
- Early Project Lifecycle Focus: Take ownership of the analysis and design stages to shape project direction effectively.
- Outcome Alignment: Ensure solutions align with business objectives and complement the strategies of IT architects.
What We're Looking For
- Proven experience as a Technical Business Analyst, ideally in a senior or lead capacity.
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
- Extensive experience working cross-functionally within diverse organizational structures.
- Familiarity with tools and methodologies such as BPMN, UML, Agile/Scrum frameworks, and enterprise-level software solutions.
- Experience with data analysis, including writing basic SQL queries for data validation and mapping. Familiarity with API concepts (REST) is highly desirable.
- CBAP, PMI-PBA, or similar certifications are a strong plus.
Desired Attributes
- Strong analytical skills with expertise in requirements elicitation, process modeling, and gap analysis.
- Excellent communication and stakeholder management skills, with the ability to influence and guide discussions.
- Ability to collaborate effectively with IT architects and business leaders.
- Strategic thinker with a proactive approach to problem-solving.
- Detail-oriented, ensuring thorough documentation and precise requirement specifications.
- Strong interpersonal skills to engage and influence stakeholders at all levels.
Comprehensive Benefits
- Medical, Dental, and Vision Insurance
- HRA, HSA, and FSA reimbursement accounts
- Basic & Voluntary Life Insurance
- Short & Long-term Disability Insurance
- Paid Time Off
- Paid Holidays
- Fitness Program Reimbursement
- Employee Assistance Program
- 401K Savings Plan with a company match
Top Skills
What We Do
Morris & Dickson is the industry’s largest independent full-line and specialty pharmaceutical distributor with a singular focus of reliable, next-day delivery of drugs and related products to health systems, independent pharmacies, specialty pharmacies, and alternative care facilities. Doing business the right way since 1841, Morris & Dickson continues to grow to meet customers’ needs with over 30,000 SKUs of pharmaceutical and healthcare products found in our state-of-the-art, 12-acre automated distribution center, located in Louisiana.
