dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We’re looking for a Senior Technical Analyst who expects more from their career.
We are seeking a skilled professional to join our Technical Corporate Systems Applications team. In this role, you will be responsible for the Environment & Release management of patches and upgrades, that underpin our core business processes. These will be primary our Oracle SaaS and OCI platforms, with a focus on security access & role management. You will ensure the continued optimization and performance of these systems while driving continuous improvements to meet the evolving needs of our global business operations. A key focus of this role will be supporting the functional teams and business owners with strong stake holder management, internally and with our external vendor support.
What we expect from you:
· Oracle Fusion Cloud Technical experience and certifications with Oracle Gen2 Tech
· Manage systems administration of Oracle Fusion set-up and maintenance
· Deep knowledge with Oracle Identity Management and Security, including roles, duties and privileges within Fusion applications
· Proven experience with Environment & Release management, Strong understanding of quarterly patching, environment refreshes, and release planning
· Proven experience of Oracle FBDA/ADFDI BIP and Visual studio builder
· Strong Oracle support and vendor management for escalations and stakeholder communications
· knowledge or experience of OAC, OIC, OCI, FDI, EPM
· Experience with programming languages like SQL, PL/SQL, Java, or similar. Including Fusion API’s
· Capable of using tools such as Copado, Jira, Gitlab, GitHub, Docker Confluence, ServiceNow etc.
· Adhere and work within ITIL standards at dunnhumby for incident, problem and root cause analysis for service management
· Develop and implement continuous process improvements and operational efficiencies
· Provide subject matter expertise and good communication skills to collaborate with cross-functional teams
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Top Skills
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
