Jobs at dunnhumby

Serve as trusted retail client partner: build C-level relationships, define strategy, govern priorities, identify high-value opportunities, drive delivery and upsell, lead and coach account team, measure ROI and client impact, manage account P&L, and share retail insights to drive loyalty and category management solutions.

Lead category management strategy, assortment and planogram optimisation, and sales analysis for clients. Use shopper and sales insights to drive category growth, influence retailer and manufacturer stakeholders, provide consultative recommendations, and deliver presentations as a trusted advisor.

Develop and research machine learning solutions for retail insights and product assortment. Perform exploratory analysis, model development and validation, implement efficient Python/Spark code, apply NLP and generative AI approaches, and turn research into reusable science modules while collaborating with engineering, product and client teams.

Lead Tesco Media’s creative studio and oversee high-volume campaign creative execution across Connected Store, Digital Onsite, and Offsite channels. Develop creative strategies, manage UK and offshore design teams, establish campaign standards and success metrics, drive innovation, manage vendors and budgets, and ensure projects are delivered efficiently, on time, and within budget. Partner with media, product, strategy, sales, and client stakeholders to improve campaign performance and support profitable revenue growth.

Lead and mentor a DevOps team while modernizing the function into a product-oriented Platform Engineering capability. Own GCP and Azure infrastructure through Terraform, improve GitLab CI/CD, establish Argo CD GitOps practices, strengthen observability and security, and influence Kubernetes, networking, IAM, and reliability decisions. The role also drives SLOs, incident reviews, documentation, developer enablement, cost optimization, and cross-team collaboration while contributing hands-on code, infrastructure modules, and pipeline templates.

Lead the strategy and evolution of insight enablement propositions that support client success teams. Identify and prioritize improvement opportunities, solve ambiguous problems, connect stakeholder needs with product developments, and champion new ways of working, including AI adoption. Balance strategic planning with hands-on problem solving while collaborating across teams to improve delivery and client impact.

Manage and grow a portfolio of client relationships as a commercial and insight partner. Deliver data-driven solutions with consulting, analytics, and delivery teams; support opportunity identification, proposals, pitches, renewals, upselling, and cross-selling. Translate data into actionable recommendations, lead client presentations, maintain accurate pipeline forecasts, and coordinate internal stakeholders to ensure effective delivery and a consistent client experience.

Lead research and prototyping of transformer-based models for retail challenges, design novel architectures, build research-grade prototypes, support productionisation, mentor data scientists, and partner with engineering, product, and academic collaborators to embed generative, multimodal, and representation-learning advances into scalable solutions.

Lead end-to-end analytical projects using advanced statistical and machine learning methods. Deploy algorithms, produce actionable insights and visualisations, present to clients, reuse and enhance global code, and mentor junior team members while managing project delivery and quality.

Manage international tax affairs across global entities: oversee outsourced tax compliance, tax accounting and provisioning, transfer pricing, and advise on restructurings, acquisitions, disposals and financing. Maintain tax controls, monitor legislation, and act as primary contact for external advisers, auditors, and tax authorities.

Leads and develops Applied Data Scientists across Brazil and India, delivering scalable data science, advanced analytics, and AI solutions for retail and CPG clients. Advises stakeholders, shapes commercial opportunities, manages end-to-end initiatives using agile methods, and promotes reusable science assets. Requires expertise in statistics, machine learning, customer and retail analytics, stakeholder management, team leadership, and Python, SQL, Spark, and Hadoop, plus fluent English and Portuguese.

Develop and execute CRM, loyalty, and lifecycle marketing strategies for retail clients. Translate customer insights, segmentation, propensity models, and predictive analytics into personalized campaigns across app, email, SMS, push, retail media, and in-store channels. Measure campaign performance, apply test-and-learn methodologies, provide strategic recommendations, coordinate delivery teams, build client relationships, and identify opportunities to expand customer engagement capabilities.

Lead the go-to-market strategy and commercial activation of integrated retail media propositions, especially in-store digital screens. Develop positioning, packaging, sales narratives, case studies, measurement frameworks, and enablement materials. Partner with proposition leads, sales teams, agencies, and internal stakeholders to simplify complex media solutions, improve sales performance, and drive client adoption across online and offline channels.

Build, extend, and maintain dunnhumby’s business intelligence platform within its Data Science Platform. Integrate BI capabilities into products and internal workflows, develop reliable data and reporting solutions, and apply strong coding, testing, and development practices. The role involves SQL, database modeling, semantic layers, data visualization, BI tools, and cloud technologies across GCP and Azure, with opportunities to work on architecture, observability, and emerging AI capabilities.

Own quarterly and annual revenue targets for an SMB book, drive adoption of Tesco Media performance products (Search, Display), build pipeline, deliver persuasive sales pitches, support self-serve strategy, collaborate cross-functionally, and advise clients to maximise Tesco Media outcomes.

Lead the Connected Store channel roadmap and deliver in‑store media solutions (digital screens, activations, technology). Own end-to-end projects from pilot to scale, enable commercial propositions and pricing, manage rollouts, define measurement frameworks, collaborate cross‑functionally, manage partners/suppliers, and track performance and budgets to drive revenue and customer experience innovation.

Lead and evolve SevOps and Observability teams to deliver SRE-driven operational excellence. Own reliability, incident and major-incident management, observability strategy, automation, and release readiness. Partner with Product, Platform, Infrastructure and Support to implement telemetry-led, automation-first practices, compliance controls, and continual service improvement while coaching a high-performing team and managing vendor and senior stakeholder relationships.

Lead senior client relationships across Tesco Group, drive commercial performance (revenue, renewals, pipeline), translate customer data into actionable growth strategies, coach and develop a high-performing client team, and collaborate cross-functionally to deliver integrated retail and supplier outcomes.

Lead annual business planning by translating strategy into plans and milestones, track performance via KPIs and risk registers, provide financial analysis, forecasting and budgeting, produce executive-level presentations, align cross-functional stakeholders, and embed planning best practices to drive Tesco Media growth.

Lead strategic relationships for a portfolio of retail media clients, translate business challenges into data-driven media and measurement solutions, coordinate cross-functional teams to deliver projects, drive client growth and upsell opportunities, and mentor team members.