Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
We are looking for a hands-on Senior Tax Analyst to join our tax department and take ownership of day-to-day tax operations across both income tax and indirect tax functions. This is a high-visibility, high-impact role where you will work directly with the Senior Director of Tax, leadership and manage internal relationships across teams and with outside advisors. The ideal candidate is someone who thrives in a lean environment, takes initiative, and can operate independently across a broad range of tax matters.
Key Responsibilities- Income Tax
- Prepare and/or review federal and state income tax returns, including coordinating with outside advisors
- Support the global quarterly and annual tax provision process and maintain tax basis schedules
- Monitor and research changes in tax law and assess impact on the company
- Manage tax notices, audits, and correspondence with federal and state authorities
- Indirect Tax
- Oversee sales and use tax, telecommunications compliance across all jurisdictions, including filing or coordinating filings with advisors
- Manage exemption certificate tracking and renewal
- Support nexus reviews and registration in new states as the business grows
- Assist with any VAT, GST or cross-border tax matters as applicable
- General
- Serve as the primary day-to-day contact for outside tax advisors and consultants, ensuring timely and accurate deliverables
- Maintain the tax compliance calendar and ensure all deadlines are met
- Support internal stakeholders (finance, legal, operations) with tax-related questions
- Identify and implement process improvements across the tax function
- Bachelor’s degree in Accounting, Finance, or related field; CPA or MST preferred
- 5+ years of tax experience, with exposure to both income tax, indirect tax and international tax
- Prior experience in public accounting and/or a corporate tax department
- Comfortable working independently in a lean, fast-paced environment
- Strong project management skills and ability to manage multiple deadlines
- Experience managing or coordinating with outside tax advisors is a plus
- Proficiency in tax software and ERP systems (e.g., NetSuite, Avalara)
- Broad exposure across the full tax function with room to grow
- Direct access to senior leadership
- Opportunity to help build and shape the tax department
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Skills Required
- Bachelor's degree in Accounting, Finance, or a related field
- CPA or Master of Science in Taxation
- 5+ years of tax experience
- Experience with income tax, indirect tax, and international tax
- Prior experience in public accounting and/or a corporate tax department
- Ability to work independently in a lean, fast-paced environment
- Strong project management skills and ability to manage multiple deadlines
- Experience managing or coordinating with outside tax advisors
- Proficiency in tax software and ERP systems, such as NetSuite and Avalara
Aircall Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aircall and has not been reviewed or approved by Aircall.
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Healthcare Strength — Employer-paid core medical, dental, and vision coverage is emphasized, alongside mental health and wellness support. Coverage is described as starting quickly after hire and complemented by wellness reimbursements and related programs.
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Parental & Family Support — Generous parental leave for primary and secondary caregivers is highlighted, with added childcare reimbursements. Family-oriented benefits are positioned as part of a supportive culture.
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Leave & Time Off Breadth — Unlimited PTO, wellness days, and paid volunteer time are offered. Time-off policies are framed to encourage rest and work-life balance.
Aircall Insights
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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