Search the 67 jobs at Aircall

As a Customer Support Specialist, you'll advocate for customers, resolving issues and recommending solutions. You will work closely with the global support team to ensure technical issues are addressed effectively, contributing to customer satisfaction and the growth of Aircall. Opportunities for career development within the company are abundant.

As a Customer Support Specialist at Aircall, you'll advocate for customers by addressing their inquiries, promoting product education, and providing technical solutions. Collaborating with a global support team, your goal is to ensure customer satisfaction while having opportunities for career growth and learning within the company, especially in SaaS and B2B environments.

As a Strategic Partner Manager, you will lead the development of key strategic partnerships in LATAM, identifying new business opportunities while collaborating with sales and marketing teams to drive revenue growth. Your role includes relationship management, market analysis, and representing Aircall at industry events to enhance visibility and partnership opportunities.

As a Sales Development Representative at Aircall, you'll engage with inbound prospects from LATAM, qualify leads, gather prospect information for Account Executives, and contribute to regional sales goals while developing your consultative sales skills.

As a Customer Success Manager at Aircall, you will manage and develop customer accounts, drive growth while minimizing churn, articulate the company's value proposition, enhance customer satisfaction, and innovate customer experience processes.

As a Solutions Engineer at Aircall, you will collaborate with sales and customer success teams to provide technical expertise during the sales process, assist in integrations and proof of concepts, and build internal documentation. You'll also engage with customers to understand their needs and help connect Aircall with their existing processes.

As Account Executive Market Lead for LATAM, you will establish Aircall's presence in Mexico, driving sales growth and executing tailored business strategies. You will report to the Sales Director for LATAM, support hiring efforts, and collaborate with various teams to enhance market opportunities and scale the organization.

The Partner Account Manager will drive partner engagement and revenue growth through managing a portfolio of partnerships. Responsibilities include communication of Aircall's value proposition, collaboration with sales teams, performance management through Salesforce, and onboarding new partners. Travel for expos and meetings is also required.

As a Customer Success Manager at Aircall, you will manage a portfolio of SMB clients in the UK market, focusing on client growth through cross-selling and upselling, minimizing churn, managing renewals, and gathering product feedback to influence the product roadmap.

The Associate/Manager of Revenue Operations & Strategy at Aircall will support the strategic plan execution for Go To Market leadership, develop performance tracking frameworks, and lead transformation programs to enhance GTM processes. This role involves collaboration with various functions to optimize Sales & Success tools and drive adoption of new methodologies in a SaaS environment.

As a Staff Data Scientist at Aircall, you'll lead data-driven projects focusing on AI and machine learning to optimize operations and enhance business success. Your responsibilities include overseeing the entire model lifecycle, mentoring team members, collaborating with AI engineers, and communicating insights to stakeholders, all while fostering a culture of experimentation and maintaining high standards in data governance.

As a Data Engineer at Aircall, you'll design and implement real-time distributed data pipes for analytics and products, ensuring high reliability and low latency. You'll support teams with best practices, build a scalable serverless infrastructure, and contribute to ongoing data projects.

The Senior Product Marketing Manager at Aircall will be responsible for leading the go-to-market strategy for new integrations, collaborating with cross-functional teams, and creating impactful messaging and collateral materials. The role requires excellent communication skills, creativity, and a data-informed mindset.

As a Senior Backend Engineer at Aircall, you will design, develop, deploy, and operate business-critical features utilizing AWS. Responsibilities include writing scalable code, mentoring engineers, and optimizing platform performance, while prioritizing security and quality in software solutions.

The Business Development Representative will work closely with an Account Executive in a sales team to identify qualified business opportunities, conduct outbound campaigns, research markets, understand customer needs, and book meetings, while documenting activities in Salesforce.

As a Senior Data Analyst, you will provide insights for product and business teams, support initiatives in pricing and multi-product strategies, and mentor team members. You will partner with various departments to create an analytics roadmap, design A/B tests, and continuously improve data practices.

As a Senior Backend Software Engineer at Aircall, you will be responsible for designing, developing, deploying, and operating business-critical features that add customer value on top of voice. You will also mentor team members and be involved in product and platform performance optimization.

As a Senior Data Analyst at Aircall, you'll provide essential insights to product and business teams, support initiatives in customer acquisition and retention, and mentor team members while collaborating across departments. You'll also be involved in improving data governance and executing A/B tests to measure business impact.

As a Senior Software Engineer, you will design, develop, deploy, and operate essential features, focusing on operational excellence and mentoring others. You'll work with a back-end stack centered on NodeJS and Typescript, employing AWS services for a scalable architecture, and optimize product performance.

A Senior Field Marketing Manager position at Aircall focusing on building and executing successful field marketing programs with the Iberian/LATAM Sales teams. Responsibilities include developing marketing plans, coordinating campaigns, tracking program effectiveness, and creating sales enablement content. Applicants should have 7+ years of experience in B2B enterprise software or SaaS, be a native Spanish speaker, possess expertise in the Iberian/LATAM markets, and have knowledge of Marketo and Salesforce.