Jobs at Aircall

Support Aircall’s global long-tail customers by handling tickets, inbound calls, customer requests, and escalations. Identify cross-sell, upsell, and retention opportunities while nurturing customer accounts. Collaborate with Customer Success and other teams to resolve issues, improve processes, and evaluate AI-enabled optimization opportunities. The six-month internship requires fluent English and French, strong communication skills, customer focus, multitasking ability, and current Master’s-level study.

Owns commercial performance for Aircall’s France, Italy, and Middle East territory. Leads, coaches, and develops account executives across SMB, mid-market, enterprise, and strategic segments; drives pipeline discipline, forecasting accuracy, deal execution, hiring, onboarding, and performance management. Partners cross-functionally with business development, partnerships, account management, marketing, and revenue operations to execute regional go-to-market strategy and accelerate SaaS revenue growth.

Leads strategic technology partnerships in the Americas, global technology business development, and Aircall’s tech reseller program. Owns platform relationships, revenue attachment, partner identification, activation, commercial lifecycle management, and reseller growth. Collaborates with international teams, regional leadership, marketing, and product to align technical integrations with commercial outcomes. Uses partner performance data, pipeline metrics, AI tools, and ecosystem insights to prioritize initiatives and influence senior external stakeholders.

Six-month sales internship supporting the Iberia market from the Paris office. Responsibilities include managing qualified prospects through closing, participating in sales calls, managing customer trials, negotiating offers, articulating the SaaS value proposition, and collaborating with marketing and customer success. Candidates must be pursuing a business-related degree, speak flawless Spanish and fluent English, communicate persuasively, and demonstrate motivation and a strong work ethic.

Own a portfolio of SaaS customers in the DACH market, driving renewals, expansion, churn mitigation, adoption, and net revenue retention. Build relationships with stakeholders from users to executives, lead commercial negotiations, identify growth opportunities, maintain accurate forecasts, and partner with Customer Engineering, Product, and Support. The role combines consultative account management, customer success, prospecting, and quota-carrying commercial responsibilities.

Design, build, test, deploy, and monitor AI-driven software modules and agentic AI systems. Develop scalable architectures, integrate LLMs, support RAG and vector-search solutions, and contribute to production reliability. Collaborate cross-functionally, mentor engineers, stay current with AI technologies, and participate in on-call support.

Design, develop, test, deploy, and operate business-critical backend services using TypeScript and Node.js on AWS. Build secure, scalable, highly available solutions, collaborate with product and engineering teams, monitor production systems, improve delivery practices, mentor engineers, and apply pragmatic architectures to solve customer and business problems.

Own end-to-end delivery of low-code AI solutions for customers across the LatAm market. Lead discovery, solution design, integrations, AI Agent configuration, deployment management, and stakeholder alignment. Build reusable frameworks, enable internal teams and partners, support outbound adoption campaigns, and collaborate with Product and Engineering on platform improvements. The role also contributes to regional revenue targets, product ownership, roadmap input, and customer outcomes such as automation adoption, containment, AHT, CSAT, ARR, and NRR.

Own end-to-end delivery of low-code AI solutions for customers, including discovery, workflow design, CRM and communication-tool integrations, AI Agent configuration, deployment management, and performance optimization. Lead cross-functional projects, create reusable frameworks, train internal teams and partners, support outbound adoption campaigns, and influence product strategy. The role also owns regional revenue targets and collaborates with GTM, Product, Engineering, Sales, and Customer Success to scale AI adoption.

Develop and own Aircall’s EMEA content strategy and editorial calendar. Create and distribute editorial, video, social, customer, executive, and campaign content across diverse markets. Adapt global narratives, produce localized content, manage organic social execution, coordinate video production, build regional thought leadership, and use AI-enabled workflows to improve content production and distribution. Partner with SEO, web, creative, product marketing, communications, and regional teams while measuring performance and optimizing content plans.

Build and maintain Looker dashboards, LookML semantic models, and stakeholder-facing analytical apps for go-to-market teams. Optimize queries, caching, and reporting reliability while supporting data governance and metric certification. Partner with stakeholders and data engineers to translate business questions into scalable data products, improve pipelines, and communicate complex insights clearly.

Own end-to-end product design as Aircall’s founding designer, including user discovery, interaction design, high-fidelity UI, legacy improvements, AI-native experiences, and the Figma design system. Partner closely with leadership, product, engineering, and users to define priorities, make trade-offs, and ship polished, usable experiences for complex B2B AI workflows.

Develop and own Aircall’s North American content strategy, editorial plan, organic social calendar, and multimedia content engine. Create editorial, video, social, customer, executive thought leadership, and campaign content; adapt global narratives; build category relevance in AI voice agents; collaborate with cross-functional teams and external experts; use AI-enabled workflows; optimize search and distribution; and measure performance to improve content strategy.

Serves as the operational partner to the GM of EMEA, managing the regional GTM operating cadence, forecasting, QBRs, analytics, process improvement, annual planning, territory design, segmentation, capacity modeling, and quota setting. The role supports multi-country sales and post-sales teams, translates data into executive insights, and partners with Global Revenue Operations to scale best practices and improve productivity, pipeline health, and forecast accuracy.

Manage and grow Aircall’s strategic channel partnerships across the Netherlands, Belgium, and Luxembourg. Responsibilities include recruiting and onboarding partners, developing co-selling and co-marketing strategies, creating joint business plans, enabling partner sales teams, expanding AI and technology partnerships, monitoring revenue performance, and collaborating with sales, marketing, and operations to improve channel programs.

Senior Software Engineer focused on building and optimizing frontend-heavy full-stack experiences for acquisition, onboarding, activation, and trial conversion. Responsibilities include developing responsive interfaces, backend services, API integrations, A/B tests, and product analytics workflows. The role owns projects end to end, from technical design through monitoring and optimization, while collaborating with Product, Design, Data, and Engineering teams.

Manage and grow strategic partnerships with software providers, system integrators, solution partners, and digital consulting firms across the UK, Ireland, and Nordics. Identify business development opportunities, develop data-driven partnership strategies, track performance against KPIs, collaborate with go-to-market and product teams, monitor market trends, and represent Aircall at industry events and thought leadership forums.

Own end-to-end delivery of low-code AI solutions for customers by mapping workflows, designing integrations, configuring AI agents, and managing cross-functional deployments. The role combines technical consulting, project leadership, AI adoption, customer enablement, outbound campaigns, product ownership, and revenue growth. Responsibilities include creating reusable frameworks, training teams and partners, supporting product roadmap decisions, and improving adoption and customer outcomes.

Develops and optimizes paid marketing campaigns across North America and APAC. Manages campaign objectives, audiences, budgets, reporting, ad spend, and ROAS across multiple platforms. Uses analytics tools to identify performance trends, conduct root cause analysis, and recommend improvements. Partners with marketing, sales, finance, and leadership teams while managing invoices, purchase orders, experimentation, and performance communications.

Support Aircall’s product development by gathering customer insights, analyzing product usage data, translating findings into recommendations, and helping prioritize roadmap improvements. Collaborate with Product, Design, Engineering, Data, and go-to-market teams; facilitate tradeoff discussions; follow development through delivery; and contribute to product documentation, demos, KPI tracking, dashboards, alerts, and performance reporting.