The Role
Leads employee learning and development programs, including CliftonStrengths workshops, corporate learning university content, leadership development, and learning campaigns. Partners with talent acquisition and total rewards, supports performance management, coaches managers, handles employee relations and workplace investigations, evaluates talent processes and systems, and advises leadership on training, development, and employee relations matters.
Summary Generated by Built In
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.Position Purpose
Principal Duties & Responsibilities
Education & Experience
Knowledge, Skills, & Competencies
Under limited supervision, will serve as a senior strategic partner to the organization, ensuring alignment of strategic business objectives with policies and practices that lead to highly effective leadership behaviors and an excellent employee experience.
Principal Duties & Responsibilities
- Lead, facilitate and continuously enhance employee learning and development programs. Develop new training content and learning opportunities to expand the organization’s learning catalog and support evolving employee and business development needs.
- Champion and advance a strengths-based culture by integrating CliftonStrengths into employee, team and leadership development. Facilitate CliftonStrengths workshops and equip employees and leaders to apply their strengths in meaningful ways. Identify opportunities to embed strengths-based practices throughout the employee experience.
- Manage and continuously enhance RLI U, the company’s corporate learning university, by curating and expanding relevant learning content, driving employee engagement and utilization, and creating learning campaigns that support professional and leadership development.
- Leverage Workday Learning platform to deliver accessible learning and support organization’s objective of developing employees to positively impact the talent pipeline at all levels.
- Conduct employee and organizational surveys to assess various areas including leadership and supervisory effectiveness and employee morale and effectiveness.
- Work collaboratively with talent acquisition and total rewards functions to execute talent strategies that meet ongoing and future business needs.
- Support the planning, implementation and maintenance of performance management processes.
- Provide coaching and support to “people managers” on matters such as individual development plans, performance improvement, job changes and promotions, employee relations and terminations.
- Continually evaluate and contribute to developing and improving processes, systems and tools to support talent management initiatives.
- Respond timely to employee and manager questions related to company policies, guidelines and processes.
- Conduct workplace investigations with empathy and fairness and provide guidance and recommendations for fair and equitable problem resolution to leadership.
- Manage special projects when needed.
Education & Experience
- Typically requires a bachelor's degree in human resources, business administration, organizational communication, or in a related field
- 4+ years of related experience
- [OR] equivalent level of education and experience
Knowledge, Skills, & Competencies
- Demonstrates excellent organization and prioritization skills as well as oral and written communication skills.
- Ability to provide direction to managers in the areas of employee relations, performance management, learning and development, employee engagement, corporate policies and guidelines, employment processes and HR systems.
- Considerable knowledge of employee relations and ability to manage workplace investigations.
- Effectively applies talent management processes and tools to support strategic business objectives.
- Ability to generate innovative solutions to complex issues within training and development.
- Ability to design, develop and facilitate engaging leadership and employee development workshops that build practical skills and support individual, team and organizational effectiveness.
- Demonstrates strong conflict resolution and interpersonal skills, with the ability to navigate sensitive situations, facilitate productive conversations and help managers and employees work toward effective solutions.
- Ability to communicate findings and recommendations to senior management on matters concerning employee relations, training & development, and learning management.
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Skills Required
- Bachelor’s degree in human resources, business administration, organizational communication, or a related field, or equivalent education and experience
- 4+ years of related experience, or equivalent education and experience
- Excellent organization, prioritization, oral communication, and written communication skills
- Ability to advise managers on employee relations, performance management, learning and development, employee engagement, policies, employment processes, and HR systems
- Knowledge of employee relations and ability to manage workplace investigations
- Experience applying talent management processes and tools to support strategic business objectives
- Ability to develop and facilitate leadership and employee development workshops
- Strong conflict resolution and interpersonal skills
- Ability to communicate findings and recommendations to senior management
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The Company
What We Do
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years. We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business. We have a reputation for niche expertise, superior service and an entrepreneurial culture. In the industry and among our peers, we’re known for: The best and brightest people in the industry who build strong relationships and provide outstanding service. An underwriting focus so we perform well in all market cycles. Our empowered, creative ownership culture. A customized approach to developing insurance products to meet very specific needs. Proven financial strength.
