At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
Job Description/Responsibilities
Member of the Payments Application Operations Team. Responsibilities include but not limited to:
Create, upgrade and maintain Production/UAT environments for payments products GPP and P2G.
Ensure uptime of applications as per agreed SLA Trouble shoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines.
Participate in Disaster recovery exercise as per the schedule.
Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless integration between Finastra & Customer applications.
Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements.
Should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time.
Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans.
Be flexible to learn, collaborate & contribute across teams.
The Required Skills, Knowledge & Experience
Must Have:
Overall experience of 6-8 years. Exposure to Payments domain and Finastra payments products i.e., GPP or P2G is an added advantage.
Willingness to work on rotation in Morning (8 am to 5 pm IST) and afternoon (2pm to 11pm IST) shifts and provide On-call support on rotation including weekends.
Minimum of 5 years’ experience as a DevOps, Application Operations/Support, or similar role. Experienced in application deployment and configuration across multiple platforms such as Linux, Windows on Azure/AWS
Minimum 4 years’ experience with Kubernetes, Red hat OpenShift platform, Azure Kubernetes services
Minimum 3 years’ experience of working on LINUX platform and proficient in scripting languages such as Linux shell script & Ansible.
Exposure to Oracle database or any relational database and ability to write SQL. Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, etc.
Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc).
Strong communication skills both written and verbal.
Good to Have:
Hands on experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc.
Hands on experience in Integration using JMS/MQ, Web Services, Rest API Experience in cloud technologies such as Azure and AWS.
Familiarity with Atlassian tools such as JIRA and Confluence.
Knowledge of Java and supporting Java applications.
Technical consulting and implementation experience in client facing projects is an added advantage.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:
Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
*Specific benefits may vary by location.
At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
Be unique. Be exceptional. Help us make a difference at Finastra.
Skills Required
- Overall experience of 6-8 years in Application Operations/Support
- Minimum 5 years experience in DevOps or similar roles
- Minimum 4 years experience with Kubernetes
- Minimum 3 years experience on LINUX platform
- Proficient in scripting languages like Linux shell script
- Experience with SQL and relational databases
- Experience in CI/CD and DevOps tools
- Strong communication skills
Finastra Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finastra and has not been reviewed or approved by Finastra.
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Leave & Time Off Breadth — Leave is positioned as flexible/“unlimited” in many roles, which can support work-life balance when team norms allow it. Hybrid/flexible working is also framed as a core part of the overall rewards experience.
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Parental & Family Support — Parental leave is described as relatively generous in the US, with multiple references to roughly three months (or around 12 weeks) fully paid and equal leave for mothers and fathers. This is repeatedly highlighted as a meaningful component of the benefits package.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through offerings like an Employee Assistance Program and TaskHuman coaching, alongside volunteering time off and employee networks. These programs broaden total rewards beyond cash compensation.
Finastra Insights
What We Do
At Finastra our purpose is to unlock the power of finance for everyone & redefine finance for good. We’re the orchestrator of open finance; building and delivering innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTechs, working with over 9,000 customers including 90 of the top 100 banks globally. We’re creating a pioneering open platform that’s disrupting the financial industry, changing how financial software is developed and used. We believe in collaboration for innovation, to unlock the potential of people, businesses and communities. We have an unmatched portfolio of financial software and deliver mission critical solutions for financial institutions of all sizes, on premises or in the cloud. Our open architecture and platform approach embrace a wide ecosystem of partners and co innovators. Together we're leading the way in which applications are written, deployed and consumed in the world of financial services. Our people mission is to be the most loved and inclusive fintech company in the world; a mission we take seriously. DE&I factors into everything we do and every decision we make as a business. When you join Finastra, you open up a world of possibilities. With us, you can supercharge financial institutions, big tech and fintech while also building a more inclusive finance industry. We believe our people thrive when given the opportunity to be their authentic selves and we trust our people to work how, when and where they want; this is OPENworking. Our 2+ policy provides the perfect mix of focused work at home, coupled with the meaningful connection that comes from in person collaboration, coaching and community. We're rolling out a new programme where our people take as much leave as they need; we do not count vacation days and we trust our people to work in a way that suits them, when it suits them. Come join the future of Fintech, and make your world. OPEN.
