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The Senior Systems Engineer plays a pivotal role in the design, implementation, and full lifecycle management of hybrid-cloud infrastructure. This role requires a breadth of technical knowledge to support and maintain all levels of the infrastructure and virtualization stack. Knowledge and experience, complemented by skills in automation to enhance administration and processes is key to the role. The successful candidate will play a crucial part in evolving our infrastructure technologies and processes, aligning them with a modern cloud operating model.
Key Responsibilities
1. Infrastructure Management
Contribute to the installation, configuration, and operational management of the following platforms and technology with full accountability across the technology lifecycle. Candidate will have the ability to construct and administrer Windows and/or RHEL servers in a hybrid cloud infrastructure; configure advanced security and vulnerability management; identity and access; storage and replication; data protection and recovery; networks and connectivity. You will be able to use and manage all the tools and services that contribute to a well managed and maintained VM and infrastructure environment.
Virtualized server workloads including:
Windows Server
RedHat Linux (or equivalent)
Leading public and hybrid cloud platforms:
Microsoft Azure
Azure Local (and/or Hyper-V)
Google Cloud Platform
VMware vSphere
Scripting enthusiast – PowerShell for Azure/Azure local, KQL queries for Azure monitor
Infrastructure-as-code (IaC) and automation technologies (Terraform, Ansible)
Availability and disaster recovery capabilities, including data replication, orchestration, and run books.
Responsible for change initiation, approval, and implementation for systems under management.
2. Operational Excellence
Proactively manage and monitor infrastructure platforms and workloads. Perform regular health checks, patches, upgrades, and maintenance as required. Initiate and implement system changes, manage system capacity, and continuously improve delivery and quality of infrastructure and cloud services.
3. Automation and Modernization
Embrace modern-day practices akin to DevOps to operate the environment efficiently. This includes analyzing operations to pinpoint automation opportunities and modernizing management practices with the latest automation strategies. Design and implement infrastructure automation systems essential for an Infrastructure-as-Code (IaC) model. Prioritize consistency of configuration through automation to enhance service levels, manage configuration drift, and detect anomalies at scale. Stay abreast of new automation technologies and practices to foster continuous improvement and innovation.
4. Customer Support
Provide daily support to customers, focusing on server operations, troubleshooting, as well as backup and restore operations. Ensure high levels of customer satisfaction and maintain strong customer relationships.
5.Documentation and Compliance
Provide and maintain accurate documentation, including fleet inventory, infrastructure standards, security hardening, configuration specifications, and operational processes. Understand and comply with OMERS security standards and policies. Incorporate and adhere to security requirements with all solution designs and implementations.
6.Strategy and Support
Collaborate on delivering the outcome of strategic roadmaps that evolve the infrastructure portfolio, providing subject matter expertise as these roadmaps are planned and executed. Act as a technical SME involved in major incidents affecting hybrid cloud platforms, server and storage workloads, or related automation systems. Assist in the identification of underlying root causes and remediation activities.
Qualifications
Bachelor’s degree or equivalent in a relevant field (computer science, information systems management, engineering)
Leading technology/vendor certifications including Microsoft, AWS, Google, and VMware
Skills
Proficiency in Windows Server and Linux Server management, including administration, configuration, optimization, and troubleshooting.
Expertise in infrastructure automation and coding – Terraform, Bash/PowerShell scripting, Python, Ansible.
Proficient in using source code management systems for scripts and automations, such as GitHub.
Comprehensive understanding of multi-tiered, highly available, scalable infrastructure environments.
Expertise in hybrid cloud (Azure, GCP, Azure Local/VMware) design, implementation, and support.
Advanced knowledge of containerization and microservices (Kubernetes, , AKS, GKE).
Proven skills in data protection and recovery strategies, including backup, restore, and disaster recovery operations.
Deep understanding of the solution development and delivery life cycle, as well as governance and operational practices.
Experience
8+ years of relevant IT experience
5+ years of experience as a systems/cloud engineer
Experience with automation systems, infrastructure-as-code (IaC), and managing environments in an automated fashion.
Experience with high availability and disaster recovery design, network, and security integrations
Financial sector experience is an asset.
Experience with technology product evaluation, selection, acquisition, and deployment processes
Experience with calculating the total cost of ownership of an infrastructure solution.
Experience with the preparation of technical design, implementation, system administration, and operational documentation
Personal Attributes
Ability to analyze, assess systems, processes, and issues and devise creative solutions.
Strong mentorship skills
Exceptional project, organizational and time management skills
Excellent verbal and written communication skills
Ability to develop and maintain strong relationships with internal and external technical resources.
We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.
This posting is for an existing vacancy.
The expected salary range for this position is $86,000.00 - $130,000.00 per year.
You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.
As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
Note: OMERS uses artificial intelligence tools to assist in the recruitment process.
Top Skills
What We Do
Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024.
With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario
