- Provide exceptional backup services, prioritizing simplicity and enhancing the customer experience.
- Administer backup environments in a mixed environment of Unix, Linux and Windows servers.
- Build and deploy backup infrastructure, including managing backup repositories.
- Demonstrate exceptional troubleshooting skills for backup, tape, and storage issues.
- Proficiently manage critical issues within the backup infrastructure, liaising across multiple technical towers as appropriate.
- Work independently and actively coach and develop peers, as well as participate in on-call rotations as required.
- Possess in-depth knowledge of multiple backup products, both through command line and GUI interfaces.
- Drive appropriate engagement and response from key vendors to ensure service levels for this environment.
- Adhere to established company processes, including change management, incident management, and problem management.
- Utilize automation tools for efficient backup processes.
Preferred Qualifications:Skills/Abilities and Knowledge:
- Proficiency in Unix/Linux and Windows operating systems.
- Demonstrate previous outcomes in script development and process improvement.
- Client engagement Ability to develop operational reports.
- Cross-technology experience and confidence, particularly in networking and OS.
- Experience in managing critical backup infrastructure at scale
Education:
- Bachelor's degree from a four-year College or University; or 5 to 8 years of related experience and/or training; or equivalent combination of education and experience.
Related Work Experience:
- Minimum 8 years of experience in administration for multiple backup products.
- Minimum 8 years of experience in backup and recovery operations.
Working Conditions:
- Office environment.
- Travel as required.
What We Do
Ensono helps IT leaders be the catalyst for change by harnessing the power of hybrid IT to transform their businesses. Our broad services portfolio from mainframe to cloud, powered by an intelligent governance platform, is designed to help our clients operate for today and optimize for tomorrow. We are award-winning certified experts in AWS & Azure
Why Work With Us
Our culture is collaborative & results-driven. Curiosity, passion, honesty & reliability are values we live by. Career & professional development is encouraged through promotions, learning opportunities, Ensono University - eTalks, training academies, paid tuition and study leave, quarterly Innovator Awards. Thinking Thursdays (no meetings 8 to 12)