Fidelity will not provide immigration sponsorship for this position.
Job Description:The Role
The Fidelity Fund and Investment Operations (FFIO) technology team is looking for a Senior IT Systems Analyst with advanced experience as an Analyst to play a critical role in building new platforms. This position is ideal for a client obsessed, strategic thinker with deep analytical skills and, who thrives at the intersection of business operations, data and product innovation. Your role will blend leadership and planning expertise with a passion for delivering results. This role requires a self-starter who can champion collaboration and cultivate a close partnership with business and the development teams to help craft and implement solutions on both client and server-side technologies.
The Expertise and Skills You Bring
- 5+ years of experience as a systems analyst, product analyst, business analyst, or similar role in a digital or operational transformation environment focused on customer or associate facing solutions.
- Strong understanding of operations workflows and processes, preferably in financial services or other regulated industry.
- Ability to translate technical requirements and operational processes into intuitive, actionable product requirements.
- Demonstrated experience informing product strategy and delivery, including opportunity identification, solution design, and working with technology teams for delivery.
- Proficient with tools such as JIRA, JIRA Align, Confluence, Miro, or other analytics and product planning tools.
- Proficient with agile development methodologies and working with cross-functional product teams, engineering teams and business stakeholders.
- Strong communicator with proven stakeholder management and storytelling skills; effectively conveys in technology terms verbal and written with usage of data and visualizations.
- Problem-solver that can identify issues, explore solutions and identify next course of action
- Ability to have hard conversations with business stakeholders thru strong presentation skills of the data and analysis that helps influence the outcome of their decisions.
- Proven experience with Structured Query Language (SQL) and programming in general.
- Strong understanding and experience with complex relational database schemas and SQL management tools.
- Proven experience working with REST, SOAP, JSON and APIs.
The Team
Fidelity Fund & Investment Operations (FFIO) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products, preparing fund financial statements, dividend estimates and tax returns, monitoring delivery of fund trades to custodian banks, processing corporate actions, collecting securities income on behalf of the funds, reconciling, reporting and moving money in support of fund shareholder transactions, and managing fund liquidity.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- 5+ years of experience as a systems analyst, product analyst, business analyst, or similar role in a digital or operational transformation environment focused on customer- or associate-facing solutions.
- Strong understanding of operations workflows and processes, preferably in financial services or another regulated industry.
- Ability to translate technical requirements and operational processes into actionable product requirements.
- Experience informing product strategy and delivery, including opportunity identification, solution design, and technology-team delivery.
- Proficiency with JIRA, JIRA Align, Confluence, Miro, or similar analytics and product-planning tools.
- Proficiency with Agile development methodologies and cross-functional product, engineering, and business teams.
- Strong communication, stakeholder-management, presentation, and storytelling skills using data and visualizations.
- Proven experience with SQL and programming.
- Strong understanding of complex relational database schemas and SQL management tools.
- Proven experience working with REST, SOAP, JSON, and APIs.
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.







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