Senior Systems Analyst

Location: Franklin, TN
Job Schedule: Hybrid (Mon-Thurs in office)
Education Requirement: Bachelor's degree

Sponsorship: No

Come Drive Innovation with Us. We're looking for a Senior Systems Analyst to join our team in Franklin, TN.

This role helps business stakeholders identify opportunities, solve complex system challenges, and maximize value from technology investments. The ideal candidate combines strong business analysis skills, technical knowledge, vendor management experience, and leadership capabilities.

A Day in the Life:
The responsibilities listed are not intended to be an exhaustive list of all duties for this role.

• Partner with business stakeholders to understand challenges, gather requirements, and recommend technology solutions.

• Serve as the liaison between business teams, software development teams, vendors, and service providers.

• Lead requirements gathering workshops, planning sessions, and stakeholder meetings.

• Analyze business processes and identify opportunities for improvement, automation, and cost reduction.

• Document business and functional requirements, use cases, process flows, and testing plans.

• Lead root cause analysis efforts for application failures and recurring incidents.

• Collaborate with developers and architects to define technical solutions and evaluate tradeoffs.

• Manage relationships with third-party vendors, including vendor selection, contracts, and performance reviews.

• Support SAP S/4HANA-related initiatives and integrations.

• Develop regional technology roadmaps and identify opportunities to reduce redundancy and operational costs.

• Facilitate application testing and ensure solutions meet business requirements.

• Mentor and guide other analysts while helping improve team performance and collaboration.

• Drive multiple initiatives simultaneously across regional and global business functions.

Who We're Looking For

Required:

• Bachelor's degree or equivalent combination of education and experience.

• 7+ years of overall IT/IS experience, including application development, systems analysis, and/or systems architecture.

• 7+ years of experience working with third-party vendors.

• Experience creating Business Requirements Documents (BRDs), use cases, process flows, and functional specifications.

• Strong root cause analysis and production support experience.

• Ability to analyze application failures and identify permanent solutions.

• Experience working within Agile environments.

• Experience presenting complex technical concepts to both technical and non-technical audiences.

• Strong conflict resolution and stakeholder management skills.

• Experience conducting process improvement and gap analysis activities.

• Strong working knowledge of the SAP S/4HANA ecosystem, including core modules, integrations, business process flows, SAP BTP, Fiori, SAP Analytics Cloud, SAP Cloud ALM, Signavio, GRC, and Clean Core methodologies.

Desired:

• Master's degree.

• Experience working with offshore teams.

• Experience supporting global organizations and cross-regional initiatives.

• Prior leadership or mentoring experience.

• Knowledge of enterprise architecture and technology roadmaps.

• Vendor selection and contract negotiation experience.

• Experience supporting large-scale ERP environments.

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

Built for Your Best:

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.