Would you like to influence the way Akamai's business is operating using data driven decisions?
Do you thrive on creating innovative solutions to solve problems?
Join our dynamic Enterprise Applications team
Akamai's success relies on great customer service and customization throughout the post-purchase lifecyclecontracting, integration, billing, and receivablesdelivered efficiently through a diverse array of enterprise applications. Our team, distributed across the US and India, automates workflows across the enterprise.
Partner with the best
As Senior Business Analyst, you will work in a team based, global environment and provide significant individual contribution to the Enterprise application integration efforts. You will own the responsibilities of business analysis end to end. You will come up with innovative solutions for business problems and will coordinate with the development team to implement them successfully.
As a Business Systems Analyst Senior, you will be responsible for:
- Collaborating with stakeholders to understand business processes, needs, and goals related to billing management systems.
- Analyzing existing systems and identify opportunities for optimization and enhancement.
- Creating detailed requirements documentation for proper delivery across the SDLC. Including user stories, process flows, business requirements, and functional specifications.
- Coordinating with cross-functional teams (Engineering, QA, UX, Operations) to ensure successful execution and delivery of roadmap items.
- Supporting user acceptance testing (UAT) by developing test cases and coordinating testing efforts.
- Ensuring quality delivery and customer support into production through a hypercare cycle.
- Completing project reviews and documentation for lessons learned for future improvements.
- Being adaptive, productive quickly in new environment that is fast paced. Learn new processes and multiple technologies.
Do what you love
To be successful in this role you will:
- Have a Bachelor's / Master's degree in computer science, Information Systems, or a related field.
- Have 5+ years of experience as a Sr. Business Systems Analyst or similar role, ideally in IT.
- Have experience with Oracle Accounts Receivables platforms (R12 / Fusion Cloud)
- Have extensive knowledge of Software Development Lifecycle (SDLC), Agile/Scrum methodologies.
- Have proven experience in managing multiple projects or workstreams simultaneously, with proven prioritization skills.
- Demonstrate skilled use of toolsets, presenting and articulating value of a program. Presentation, analysis and reporting tools contained with MS/Google toolsets.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Compensation
Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $88,900 - $160,100/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
- 5+ years of experience as a Senior Business Systems Analyst or similar role.
- Experience with Oracle Accounts Receivables platforms (R12 / Fusion Cloud).
- Extensive knowledge of Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.
- Proven experience managing multiple projects or workstreams with strong prioritization skills.
- Skilled use of presentation, analysis, and reporting tools within Microsoft and Google toolsets (e.g., Excel, PowerPoint, Sheets, Slides).
- Experience supporting User Acceptance Testing (UAT), developing test cases, and coordinating testing efforts.
- Ability to learn new processes and multiple technologies quickly and be productive in a fast-paced environment.
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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