Senior SW Project Manager

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

SUMMARY

Today, Convenience, Fuel, Retail (CFR) relies on technology as never before. We at NCR Voyix CFR, the leading provider of Convenience, Fuel, Retail Technology, are not resting on our laurels. We're hard at work extending the reach and capabilities of our technology, ensuring that stores may engage with their customers in any manner they choose – increasingly, this means digital, mobile, contactless, curbside. CFR of the future? Not at NCR Voyix. We’re building it today!

Do you want to join a team that is committed to disrupting a major industry? If so, NCR Voyix CFR may be the opportunity for you. We’re looking for a Senior Project Manager on our Delivery Effectiveness team. Delivery Effectiveness manages the intersection between agile practices and traditional project management.

As a Senior Project Manager, you will lead our compliance efforts at the project and program level. The right candidate for this position is comfortable with ambiguity, is an excellent communicator, and can synthesize complex information into actionable plans. You are capable of building and maintaining successful working relationships with all levels of the organization, including senior leadership. You remain calm under pressure, recognize project risks, and carefully weigh various options and tradeoffs. The experience of our customers is riding on the quality of our technology. In this role, you’ll bring a passion for ensuring that our customer experience is peerless.

KEY AREAS OF RESPONSIBILITY

• Work with Sr. Leadership, product owners, product managers and project managers to define, develop, and refine plans for complex software product development programs.
• Work in a dynamic, collaborative Agile Scrum environment with multiple product teams to deliver high quality solutions that exceed customer expectations.
• Coordinate with stakeholders from cross-functional teams (PS, Sales, Engineering, Pre-sales, Support etc.) to deliver significant programs delivering new technologies quickly and with quality.
• Champion continuous improvement and quality throughout the project lifecycle.
• Drive planning and execution that provides realistic timeframes with quality and predictability whilst leveraging best practices from Agile Software Development Methodology
• Provide strategic influence for product roadmaps based on resource availability, cross-team dependencies, outstanding commitments, and your point of view on what it takes to deliver.
• Partner to drive key decisions and recommendations to ensure effective and timely product delivery.
• Provide governance and support process improvement while helping to define the organization’s roles and responsibilities to ensure clarity.
• Conduct project and program reviews with management, reporting progress, advising on risk and critical success factors.
• Guide team to include appropriate contingencies in the program plans for their areas of expertise.
• Coordinate and help resolve issues when needed; ensure issues are addressed before becoming a roadblock; escalate issues raised by team as needed.
• Work with product teams to identify & mitigate risks and issues during planning and execution.
• Communicate overall program status, risks, and issues to team and to relevant stakeholders.
• Drive employee engagement – share the big picture and motivate the team to deliver
   

BASIC QUALIFICATIONS

• Bachelor’s Degree in a Technical Discipline or equivalent work experience
• 8+ years of directly related software project management and software engineering experience.
• Advanced proficiency working with the Atlassian Suite of products (Confluence, Jira)
• Advanced proficiency with Microsoft 365 (Word, Excel, and PowerPoint)
• Program Management experience driving multiple large scale software development projects or portfolios.
• Highly organized with attention to quality work
• Ability to assess issues, quickly summarize solutions and drive decisions.
• Communicates effectively and clearly, works well with others, and willingly responds to requests for assistance.
• Strong attention to detail with excellent follow-up and tracking skills.
• Ability to problem solve, identify solutions and escalations.
• Ability to recognize change in project scope and adjust accordingly.
• Ability to recognize high-level opportunities for improvement and change.
• Strong interpersonal skills and demonstrated teamwork.
• Handles multiple tasks and demonstrates flexibility by switching priorities and focus with changing business demands.
• Works effectively as part of team, while often working independently and with little direct supervision to accomplish goals and achieve results.
• Working knowledge of modern technology, with the ability to organize information using tools including, but not limited to database management, spreadsheets, word processing, or other business applications software.
• Demonstrated ability to navigate organizational dynamics of a large organization.
• Able to thrive in a fast-paced environment focused on delivering programs even with priority changes.
• Strong desire to continually learn new technologies, tools, and methodologies, including those out of your comfort zone.

PREFERRED QUALIFICATIONS

• PMI-Project Manager Professional (PMP) Certification.
• Scrum and/or SAFe certification.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”