Senior Staff Technical Program Manager

Posted 23 Days Ago
Be an Early Applicant
San Francisco, CA
190K-237K Annually
7+ Years Experience
Blockchain • Financial Services • Cryptocurrency • Web3
The Role
Senior Staff Technical Program Manager at Ripple responsible for on-time delivery of multiple initiatives related to site reliability, internal developer experience, and infrastructure efficiency. Must have 8+ years of experience in technical product or program management.
Summary Generated by Built In

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

WHAT YOU'LL DO:

  • Responsible for on-time delivery of multiple initiatives related to site reliability, internal developer experience and infrastructure efficiency
  • Measure efficiency of resolving customer requests
  • Use a data driven approach to measuring the team’s efficiency and output
  • Influence effectiveness of Operation Excellence processes
  • Partner with program managers, product managers, and engineering managers to understand development priorities and drive alignment across multiple partners with competing priorities
  • Proactively identify and mitigate risks and remove obstacles to impeding development achievements
  • Drive testing dependencies for assigned engineering teams but also across teams as products converge for release
  • Build release, bug, and tracking dashboards to advise partners of development progress and gaps

WHAT YOU'LL BRING:

  • 8+ years of previous release and/or project management experience on projects involving complex enterprise tech environments
  • Ability to use data and analytics to look at trends and manage health of projects and systems
  • Proven understanding and working knowledge of the software development life cycle and modern project management standard processes, such as Agile, Scrum, Six Sigma, etc.
  • Ability to coordinate cross-functionally, build consensus, and execute across teams. Able to influence without authority, negotiate and encourage others in a matrixed environment
  • Experience with project planning tools such as Jira, Confluence, and a proficient user of Google Sheets
  • Experience in cloud infrastructure

Key job responsibilities

  • Drive complex cross-functional requirements
  • Coordinate the work across multiple teams and organizations within Amazon
  • Own strategic roadmap and tactical milestones
  • Manage timeline, dependencies, and deliverables

Basic Qualifications

  • 8+ years of technical product or program management experience
  • 10+ years of working directly with engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications

  • Understanding of Kubernetes, AWS services, Observability and Networking
  • Had led large scale infrastructure programs across multiple engineering organizations

For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. 

CA Annual Base Salary Range

$189,600$237,000 USD

WHO WE ARE:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
  • Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

 

Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Top Skills

AWS
Kubernetes
Networking
Observability
The Company
HQ: San Francisco, CA
733 Employees
On-site Workplace
Year Founded: 2012

What We Do

Ripple provides one frictionless experience to send money globally using the power of blockchain technology. By joining Ripple’s growing global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets.

Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and 
six continents.

Jobs at Similar Companies

MassMutual India Logo MassMutual India

Operations Assistant Manager - Pension Risk Transfer

Big Data • Fintech • Information Technology • Insurance • Financial Services
Hyderabad, Telangana, IND

MyBambu Logo MyBambu

Internal Auditor

Fintech • Mobile • Other • Payments • Social Impact • Financial Services • App development
West Palm Beach, FL, USA
120 Employees

Energy CX Logo Energy CX

Strategic Account Executive

Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Easy Apply
Chicago, IL, USA
55 Employees

Similar Companies Hiring

MyBambu Thumbnail
Social Impact • Payments • Other • Mobile • Fintech • Financial Services • App development
West Palm Beach, Florida
120 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account