👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery
REQUIREMENTS:
- Experience: 7+ years in ServiceNow development
- Strong experience in ServiceNow SPM, CSM, and ITSM modules
- Hands-on experience with ServiceNow Service Portal and Integrations
- Strong experience in designing, developing, and implementing ServiceNow solutions across enterprise environments
- Experience in gathering business requirements and translating them into scalable technical solutions
- Strong knowledge of ServiceNow platform architecture, configuration, and customization
- Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
- Experience with Jelly Scripting and AngularJS
- Experience in developing and maintaining integrations with third-party and enterprise applications
- Strong understanding of ServiceNow development best practices and governance
- Experience in component integration testing and troubleshooting
- Strong analytical, problem-solving, and debugging skills
- Excellent communication and stakeholder management skills
- Experience in ITOM, GRC, or HRSD modules will be an added advantage
- ITIL knowledge is preferred
RESPONSIBILITIES:
- Work with global teams to implement and enhance ServiceNow solutions across multiple locations
- Provide technical expertise for ServiceNow development, primarily within SPM and CSM modules
- Design, develop, and maintain ServiceNow integrations with enterprise applications
- Understand business requirements and support process standardization through effective platform design
- Develop, configure, and customize ServiceNow applications and workflows
- Create scalable technical solutions aligned with business objectives and platform best practices
- Configure and customize ServiceNow using UI Policies, UI Actions, Business Rules, and Client Scripts
- Develop solutions using Jelly Scripting and AngularJS where required
- Perform component integration testing and support end-to-end solution validation
- Troubleshoot and resolve application, integration, and platform-related issues
- Collaborate with business stakeholders, functional teams, and technical teams to deliver high-quality solutions
- Ensure adherence to ServiceNow development standards, governance, and security best practices
- Participate in design reviews and provide recommendations for platform improvements
- Support ServiceNow platform upgrades, enhancements, and continuous improvement initiatives
- Contribute to the successful implementation and adoption of ServiceNow modules across the organization
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Skills Required
- 7+ years of ServiceNow development experience
- Strong experience with ServiceNow SPM, CSM, and ITSM modules
- Hands-on experience with ServiceNow Service Portal and integrations
- Experience designing, developing, and implementing ServiceNow solutions in enterprise environments
- Experience gathering business requirements and translating them into scalable technical solutions
- Strong knowledge of ServiceNow platform architecture, configuration, and customization
- Hands-on ServiceNow scripting experience, including Business Rules, Client Scripts, UI Policies, and UI Actions
- Experience with Jelly Scripting and AngularJS
- Experience developing and maintaining integrations with third-party and enterprise applications
- Knowledge of ServiceNow development best practices and governance
- Experience with component integration testing and troubleshooting
- Strong analytical, problem-solving, and debugging skills
- Excellent communication and stakeholder management skills
- Bachelor's or master's degree in computer science, information technology, or a related field
- Experience with ITOM, GRC, or HRSD modules
- ITIL knowledge
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
Nagarro Insights
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
