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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
- Onsite 1-2x per week
The Role:
Business Operations enables our groups and businesses to scale faster and operate more efficiently. SoFi is looking for a data-driven, strategic thinker to join our Technology Business Operations team which supports the engineering product development and IT groups. This role will require close collaboration with the CTO staff and business unit stakeholders. You'll have the opportunity to demonstrate a wide range of skills, including strategy development, analysis, financial modeling, problem-solving, program leadership, cross-functional project management, and more.
What you’ll do:
- Lead key horizontal projects and initiatives within the Technology organization, carefully managing business case scope, dependencies, resources and milestones
- Partner with the rest of the group to drive continuous improvement of the Technology operating rhythms and processes
- Support CTO Leads on key business management deliverables including but not limited to budgeting, people strategy and executive presentations
- Engage with enterprise Business Operations counterparts in other business units and functions on production and delivery of company wide standard process such as annual, quarterly planning and board deck preparation
- Support company and Technology level culture initiatives
What you’ll need:
- 8+ years of business administration / operations or program management
- Passion to learn, responsibly grow our business, and support our mission of helping members get their money right
- Clear communicator with excellent verbal and written communication skills
- Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
- Tell a compelling story – use data to drive strategy, execution, and optimization
- Track record of performance in a high growth, dynamic environment
- Bias toward action, strong analytical skills, and solid business judgment
- Eagerness to roll up your sleeves to get things done (even the unglamorous things)
- Inquisitive nature, attention to detail, diligence and a good attitude
- Strong analytical and organizational skills
Nice to have:
- Jira and / or Confluence expertise *
- Experience in FinTech
- Experience in investment banking and / or business operations
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Benefits materials describe comprehensive medical, dental, and vision coverage with mental‑health support, EAP, and wellness programs. Feedback suggests some plans include options with 100% company‑paid premiums.
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Parental & Family Support — Parental and family supports include up to 12 weeks fully paid parental leave, fertility/adoption resources, and subsidized backup child and elder care. Pet insurance is also available.
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Leave & Time Off Breadth — Time away benefits include flexible vacation for exempt employees, generous PTO/sick time for non‑exempt staff, and paid holidays. Early‑release “SoFi Fridays” are also cited.
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
