Senior SRE Engineer

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
AdTech • Beauty • Marketing Tech • Retail • Pharmaceutical
The Role
Leads site reliability engineering across product operations, application management, and IMS operations. Responsibilities include designing GCP infrastructure and IAM controls, owning observability and alerting strategy, resolving complex incidents, leading incident escalations, managing the SRE backlog and Agile ceremonies, analyzing operational data, governing ServiceNow access groups, and delivering executive reporting and cross-functional initiatives.
Summary Generated by Built In

Job Location

WARSAW PLANT & GO

Job Description

Product Operations Support

  • Own the resolution of complex access, ServiceNow change, and incidents — acting as the technical authority when things get ambiguous
  • Design and provision GCP infrastructure, permissions, and IT access groups, ensuring least-privilege and audit-ready configurations at scale
  • Drive observability strategy by synthesizing stakeholder feedback into high-impact new alerts and refined alerting rules
  • Serve as a key voice in major incident calls, championing durable observability fixes that prevent recurrence rather than just firefighting
  • Act as the senior escalation point for Product Operations, resolving what others couldn't
  • Architect and advise on next-generation observability and instrumentation strategy across the platform

Application Management

  • Own the system-of-record for critical applications (Observability Hub, SRE Agent), ensuring accuracy and compliance
  • Architect and govern access management for observability platform, Logscale, and SRE AI agents — owning IT access groups end-to-end
  • Continuously evolve ServiceNow form templates to match fast-changing product needs

SRE Lead

  • Shape and own the SRE team backlog, translating strategic priorities into actionable engineering work
  • Drive PI and sprint planning in partnership with the team, negotiating cross-team dependencies with product stakeholders
  • Lead daily standups and grooming sessions, setting the technical bar for the team
  • Proactively unblock the team on tough technical challenges, acting as a force-multiplier for delivery velocity

IMS Operations Lead

  • Analyze incident data across IMS products to surface systemic risks and improvement opportunities
  • Represent the team in Observability boards, shaping cross-org observability direction
  • Partner with GTO and horizontal teams to co-design and launch new initiatives
  • Deliver executive-level reporting on operational health, initiative progress, and product ops performance
  • Own and evolve Operations policies as processes and scale demand
  • Govern ServiceNow Assignment Group ownership across products, ensuring clean access management at scale

Job Qualifications

  • Observability & instrumentation mastery — hands-on experience architecting alerting strategies, tuning signal-to-noise, and driving root-cause-preventive fixes rather than reactive firefighting during major incidents
  • Incident command & escalation leadership — track record as a senior/second-level escalation point, resolving complex, ambiguous production issues under pressure while mentoring others through them
  • Agile technical leadership — experience owning a team backlog, driving PI/sprint planning, leading grooming/daily meetings, and unblocking engineers on hard technical problems
  • Cross-functional data-driven communication — ability to analyze incident/operational data and translate it into clear reporting and policy for stakeholders (GTO, horizontal teams, leadership) and drive multi-team initiatives to completion
  • Cloud Infrastructure & IAM expertise — proven ability to design, provision, and govern cloud infrastructure and access controls (permissions, service accounts, IT access groups) at enterprise scale with security/compliance rigor

We offer

  • P&G-sized projects and access to world leading IT partners and technologies from Day 1.
  • Wide range of self-development possibilities (training and certifications paths).
  • Competitive starting salary and benefits program (private health care, P&G stock, saving plans, sport cards).
  • Regular salary increases and possible promotions - in line with your results and performance.
  • Opportunity to change role every few years to be in the best place for you and best for P&G.

At Procter & Gamble, we embrace a hybrid work model that combines the flexibility of remote work with the collaborative benefits of in-office engagement. Employees can enjoy the option to work from home two days a week while also spending time in the office to foster teamwork and enhance communication.


At P&G #weseeequal

We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click here if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience.


Kindly be advised that at P&G, employment is exclusively extended on the basis of "Umowa o Pracę" (Full-time Employment Contract). Apply only if you agree to these conditions.

Job Schedule

Full time

Job Number

R000159050

Job Segmentation

Experienced Professionals

Skills Required

  • Hands-on experience architecting observability and instrumentation strategies, tuning alert signal-to-noise, and implementing root-cause-preventive fixes.
  • Experience serving as a senior or second-level escalation point for complex, ambiguous production incidents.
  • Experience owning team backlogs, driving PI and sprint planning, leading grooming and daily meetings, and unblocking engineers on technical challenges.
  • Ability to analyze incident and operational data, communicate findings to stakeholders and leadership, and drive multi-team initiatives.
  • Experience designing, provisioning, and governing cloud infrastructure and access controls, including permissions, service accounts, and IT access groups, at enterprise scale.

Procter & Gamble Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procter & Gamble and has not been reviewed or approved by Procter & Gamble.

  • Fair & Transparent Compensation — Compensation is considered competitive and benchmarked against top industry peers, supported by formal pay‑equity audits and stated transparent principles. Feedback suggests pay is a strong draw, with raises described as attainable and benefits starting from day one of training.
  • Healthcare Strength — Health coverage is broad and immediate, including medical, dental, vision, life and disability insurance, with mental‑health and telemedicine offerings expanded recently. This breadth and day‑one access contribute to a perception of reliable, comprehensive care.
  • Parental & Family Support — Parental leave is inclusive under a global framework for all parents, with added recovery time for birth mothers. Adoption, fertility, childcare support and eldercare services further strengthen family support.

Procter & Gamble Insights

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The Company
HQ: Cincinnati, OH
117,512 Employees

What We Do

Procter & Gamble Company is an American multi-national consumer goods corporation. P&G was founded over 180 years ago as a soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands, including Always®, Charmin®, Braun®, Fairy®, Febreze®, Gillette®, Head & Shoulders®, Oral B®, Pantene®, Pampers®, Tide®, and Vicks®. The design, development, growth and success of these products—and many more—is thanks to the innovative and insightful minds of our people. From Day 1, you’ll help make everyday life easier for our 5 billion consumers through billion dollar brands. With our large global footprint, there are many opportunities to work with P&G in multiple locations. We offer opportunities in approximately 70 countries and continually aim to attract, reward and advance the finest people in the world. As a "build from within"​ organization, we see 95% of our people start at an entry level and progress through the organization. Here, we want you to get your career off to a fast start. That's why we don't have any rotational development programs or gradual ramping-up periods: you’ll be able—and encouraged—to dive right in from day 1. Join us and help make life better through meaningful work that makes an impact from Day 1.

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