Senior Specialist: Product Management

Title

Senior Specialist: Product Management

Key Deliverables:

•  Possesses a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.
• Conducts market research including working in the field to understand target audience needs and issues and find innovative solutions for existing and new market segments.
• Stay on top of current trends and develop roadmaps for the success of the product line
• Is the champion for the product and must communicate and collaborate with all areas of the company
• He or she will work with Product and business owners to define product requirements.
• Work with relevant stakeholders to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customers.
• Serve as the internal and external subject matter expert for product offerings, working with the sales channel and key clients.
• Responsible for the financial sustainability of the product.
• Responsible for product innovation
• Managing the product portfolio life cycle from strategic planning to tactical activities
• Translates product roadmap features into well-defined product requirements including epics, user stories, and acceptance test criteria.
• Constant interaction with the customer through end-user interviews and surveys, brainstorming, trade studies, market research.
• Continuously assess, monitor and enhance product strategy based on customer feedback and market developments.
• Prepare, maintain, and evangelize the product roadmap which defines product enhancements for short- and long-term releases. Define feature roadmaps for products based on business opportunities and market research, including product modernisation and scalability.
• Work with sales management and other contributors to evaluate and prioritize opportunities by using the business value formula.
• Define Product Budget:
• Provide financial modelling capabilities.
• Evaluate business case viability for new product development and new projects.
• Assist Sales with product pricing to ensure profitability.
• Define and track product success metrics and provide regular feedback to the team.
• Become Subject Matter Experts in product’s markets and provide vision and leadership to technology R&D efforts!
• Collaborate with the Product Team to align all product strategies, including providing input, assisting with organisational buy-in and moving the company strategy forward.
• Develop cross competencies in the company’s entire product set.
• Help develop and deploy key market messages and communication strategies for the product line with Marketing Support team. (Including demonstrations, and Improvement Reports.)
• Collaborate with technology to create strategies for which technology will be developed or adapted to meet market needs and leverage opportunities. (e.g., Buy/Build decisions)
• Work with the project management team to prioritise organisational projects and align product development with the overall project plans.
• Validate requirements and designs with all stakeholders, facilitate and perform User Acceptance Testing (UAT), and other related activities where required.
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and ensures a constant stream of work for the agile teams.
• Works with stakeholders to develops appropriate tracking of product performance post-launch to evaluate investment.
• Act as liaison between Sales, Customer Experience, Marketing Support, and Technology teams to support product positioning and customer demand as part of new product development.
• Work with Training team to provide direction and content to develop product training material internally and externally.
• Consult with customer experience team to ensure appropriate service levels for the product line.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Business degree with a focus on product management, strategy and/or technology
• MBA (Advantageous)
• Clinical/healthcare qualification (beneficial)

Professional Qualifications

• NA

Years of Experience

• 8+ years business experience
• Healthcare industry experience and understanding
• Strategy design and execution experience
• Technology experience and understanding

Other requirements

An individual who:

Education

Languages