Senior Specialist, Media Relations & Storytelling

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Media Relations & Storytelling

Role Overview:
As a Senior Specialist focused on Media Relations & Storytelling at Mastercard, you will play a critical role in shaping and sharing our brand narrative with key audiences. You will work closely with internal teams to develop and execute media strategies, secure positive media coverage, and craft compelling stories that align with Mastercard’s vision, mission, and corporate goals.
Key Responsibilities:
• Media Relations Strategy & Execution:
Develop and implement proactive media relations strategies to drive positive visibility and shape the Mastercard narrative across global and regional markets.
• Storytelling & Content Creation:
Craft engaging and insightful stories, newsroom content, and thought leadership that align with Mastercard’s business objectives, market trends, and stakeholder interests.
• Media Engagement:
Build and nurture relationships with top-tier journalists, editors, and influencers across business, technology, and lifestyle to secure media coverage and establish Mastercard as a thought leader.
• Collaboration Across Teams:
Partner with internal stakeholders (executives, marketing, product teams, and business and regional PR teams) to align messaging and ensure consistency across all media communications.
Key Skills & Qualifications:
• Experience:
5+ years of experience in media relations, public relations, or corporate communications, with a proven track record of developing and executing successful media relationships and strategies. Agency experience preferred.
• Storytelling:
Strong writing and storytelling abilities, with experience in creating high-quality, impactful content for diverse audiences across different platforms (press releases, articles, blogs, social media, etc.).
• Media Relationships:
Established relationships with key journalists, bloggers, and influencers in the media landscape, particularly within finance, tech, and business sectors.
• Strategic Thinking:
Ability to think strategically, craft compelling narratives, and align media efforts with broader organizational goals and priorities.
• Communication Skills:
Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
• Problem-Solving:
Strong critical thinking and problem-solving skills, with the ability to manage sensitive issues and respond quickly to fast-changing situations.
• Team Player:
Collaborative and team-oriented with the ability to work cross-functionally with various teams and stakeholders.
• Education:
Bachelor’s degree in communications: Public Relations, Journalism, Marketing, or a related field. A master’s degree is a plus.
Additional Requirements:
• Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Strong attention to detail and a commitment to producing high-quality work.
• A proactive, innovative, and solution-oriented mindset.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $98,000 - $156,000 USD

New York City, New York: $102,000 - $163,000 USD