About the Role
We're looking for a Senior Specialist, Marketing Program Operations to join the Marketing PMO team and help drive flawless execution across the full marketing organization. We're looking for someone with marketing and/or creative operations experience who can operate as a strategic partner and keep complex, cross-functional work moving.
A core focus of this role is creative operations: you'll serve as the primary liaison between marketing program owners and the creative team, ensuring every campaign, launch, and activation has the creative assets it needs to execute on time. From webinar slides to email templates, paid ad creative to event materials, you'll own the bridge between strategy and production of design, copy, and motion deliverables.
This role will also have the opportunity to program manage many of Attentive’s integrated campaigns and product launches.
What You’ll Accomplish
- Act as the connective tissue between marketing program owners and the creative team, processing creative briefs and assigning work to designers. May also coordinate with our agency partners.
- Maintain visibility into the creative team's capacity and intake pipeline, flagging conflicts and prioritization decisions proactively
- Partner with campaign drivers across Growth, Customer, Product Marketing, Events, and Content Marketing to ensure creative is delivered for key milestones
- Support integrated campaign and product launch planning end-to-end: develop project plans, assign owners and timelines, coordinate across stakeholders, and hold teams accountable to on-time delivery
- Serve as a strategic thought partner, identifying gaps in process or resourcing, and then recommending and building AI-first solutions that enable the team to work faster
- Create and maintain source-of-truth program management documents and share clear status updates with stakeholders
- Ensure nothing falls through the cracks, and fold lessons learned back into future projects
Your Expertise
- 3-4 years of experience in marketing operations, campaign management, or a creative operations role
- Strong project management fundamentals with the ability to manage multiple concurrent workstreams
- Comfort acting as a liaison between creative and non-creative stakeholders
- Proactive communicator who can surface problems early and come with solutions
- Familiarity with project management tools (Monday.com), AI tools (Claude, ChatGPT), Google suite
- Comfort working in a fast-paced environment
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $90,000 - $100,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
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Skills Required
- 3-4 years of experience in marketing operations, campaign management, or creative operations
- Strong project management fundamentals and ability to manage multiple concurrent workstreams
- Comfort acting as a liaison between creative and non-creative stakeholders
- Proactive communicator who can surface problems early and propose solutions
- Familiarity with project management tools (Monday.com)
- Familiarity with AI tools (Claude, ChatGPT)
- Familiarity with Google suite
- Comfort working in a fast-paced environment
Attentive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
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Equity Value & Accessibility — Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
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Parental & Family Support — Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.
Attentive Insights
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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