Job Title: Senior Specialist – Cloud SRE
Educations: Any Graduate
Experience: 10 to 15years
Location: Mumbai
Key Skills: Experienced Senior SRE Engineer with 10-15 years of expertise in multi-cloud operations (AWS, Azure), reliability engineering, automation, and large-scale infrastructure management. Skilled in incident response, SLIs/SLOs, observability, CI/CD, IaC (Terraform/CloudFormation), cloud security, cost optimization, and architecting highly available and scalable systems. Strong customer leadership, problem-solving, and mentoring abilities with a focus on automation-first and resilience-driven engineering.
Key Responsibilities:
Customer Leadership & Collaboration
Serve as the primary technical point of contact for assigned customer accounts.
Provide regular updates and lead initiatives to improve customer environments.
Be highly familiar with assigned accounts to make tactical decisions without escalation.
Collaborate with customer development teams to align infrastructure with application requirements.
Incident & Problem Management:
Lead incident response and postmortems, ensuring corrective and preventive measures.
Be the Tier 3 escalation point for offshore/onshore SRE teams.
Perform Root Cause Analysis (RCA) and validate work quality of Tier-2 engineers.
Develop and maintain incident response plans for security breaches and operational incidents.
Reliability Engineering:
Define and maintain SLIs/SLOs, track error budgets, and monitor alignment.
Participate in architecture discussions for high availability, disaster recovery, and scalability.
Integrate resilience patterns such as circuit breakers, retries, and bulkheading.
Use chaos engineering / fault injection practices where applicable.
Automation & Infrastructure as Code
Automate infrastructure and operations tasks using Terraform, CloudFormation, AWS CDK.
Build and maintain CI/CD pipelines with canary deployments and blue/green strategies.
Implement automation workflows with AWS Lambda, Step Functions, Azure Functions.
Monitoring & Observability:
Implement observability systems: Prometheus, Grafana, OpenTelemetry, ELK, Jaeger.
Configure proactive monitoring and alerts using AWS CloudWatch / Azure Monitor.
Ensure visibility into metrics, traces, and logs for troubleshooting.
Cloud Infrastructure Management:
Provision and manage VMs, storage, networking, VPNs, and ExpressRoute/Peering.
Manage patching, backups, encryption, decryption, and image management.
Optimize performance and cost via rightsizing, autoscaling, and reserved instances.
Manage identity and access controls (AWS IAM, Azure AD, RBAC).
Security & Compliance:
Implement and enforce security best practices across multi-cloud environments.
Ensure compliance with GDPR, HIPAA, and industry regulations.
Conduct regular audits and compliance reporting.
Mentoring & Knowledge Sharing:
Coach and mentor Tier 2 and junior SREs.
Conduct reliability-focused design reviews.
Maintain up-to-date documentation, runbooks, and SOPs.
Skills Required
- Any graduate degree
- 10 to 15 years of experience
- Senior SRE engineering experience
- Experience with AWS and Azure multi-cloud operations
- Experience with reliability engineering, automation, and large-scale infrastructure management
- Experience with incident response, SLIs, SLOs, and observability
- Experience with Terraform or CloudFormation infrastructure as code
- Experience with CI/CD pipelines and deployment strategies
- Experience with cloud security, compliance, and cost optimization
- Strong customer leadership, problem-solving, and mentoring abilities
Datavail Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datavail and has not been reviewed or approved by Datavail.
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Fair & Transparent Compensation — Pay is considered competitive for many roles at the time of hire, with some noting significant initial increases and timely pay. Feedback suggests compensation can be strong in particular regions or positions even as overall satisfaction varies.
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Wellbeing & Lifestyle Benefits — Remote-friendly roles and flexible or unlimited time off policies are highlighted as part of the employment experience. Feedback suggests these arrangements support work flexibility, though experiences differ by team and location.
Datavail Insights
What We Do
A premiere data services company serving clients in North America, Datavail has 1,000 data professionals, data engineers, developers, project managers, consultants, and business experts, supported by industry-leading automation and intellectual property. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes. At Datavail, we look for more than smarts, experience and proficiency. On top of those requirements, we seek people who mesh with our corporate values. We seek brilliance without bravado and know-how without a know-it-all attitude. We hold low ego in high regard, embrace problem-solving as a passion and welcome every day as a new opportunity to learn. We’re flexible and hard working. We’re committed to our clients and colleagues. We help our people grow so they can help our clients grow. That makes us grow so we can help even more customers leverage organizational data for business value. Our Core Values: 1. We desire to serve. 2. We embody flexibility for availability 3. We exemplify low ego. 4. We work hard. 5. We strive for continuous improvement. 6. We are growth-oriented.
