Senior Specialist Analyst, Global IT Group

Posted 7 Days Ago
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Singapore, SGP
In-Office
Senior level
Insurance
The Role
Lead requirements gathering, system analysis, UX-aligned design, and user acceptance testing for Direct-To-Consumer IT products. Produce user stories, wireframes/prototypes, process documentation, data mapping, and UAT plans. Collaborate with product owners, scrum teams, stakeholders; mentor other analysts and support QA and testing activities.
Summary Generated by Built In

Take the next step in your career with us.
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.
Our people are our most important asset, and we are very proud of the quality of our team members.


Position Summary: 

 The Senior Specialist Analyst is responsible for leading business requirements gathering and documentation, performing requirement and system analysis, design user-centered solutions that align to our standards and ensure intuitive, accessible, and seamless experiences for all users, performing testing, assisting in the quality assurance process, and managing user acceptance testing. This role will reside in the IT Product Direct-To-Consumer Team, working with IT and business departments across the organization to gather and understand the detailed & complex requirements.

Work with other Product Owners and Scrum Teams members to support the execution of those requirements. 

Key Responsibilities: 

  •  Understand the business needs across numerous departments as well as end-to-end IT process.

  • Develop and maintain Stakeholder management and Scope management.

  • Lead interview sessions and requirements gathering meetings with stakeholder groups in order to perform effective analysis of the business’s needs and requirements.

  • Oversee and collaborate with broader project and IT teams to ensure understanding and acceptance of the business requirements.

  • Understand current state business processes, identify enhancement opportunities, negotiate changes across business and technology teams, and deliver as-is and future state process documentation.

  • Develop and deliver appropriate material to communicate business requirements including, but not limited to, a Backlog of User Stories, Gap Analysis, Data Mapping, Wireframes/Prototypes, User Flows and Report Templates and Requirements Templates.

  •  Develop and distribute User Acceptance Test (UAT) Plan, including test scenarios, coordinate and manage user acceptance testing.

  • Conduct user research, including interviews, surveys, and usability testing, to inform design decisions.

  • Lead/Mentor other Senior Specialist Analyst fostering skill development and knowledge sharing.

Qualifications
  • Bachelor’s Degree, related to computer information systems or equivalent.

  • 5+ years of relevant Business Analysis experience, including leadership experience in Business Analysis.

  • 5+ years of relevant experience in the Insurance industry.

  • Strong understanding and experience in the Waterfall and Agile (Scrum) Software Development Life Cycle (SDLC) framework.

  • Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

  • Knowledge and understanding of Business and Process Analysis best practices, techniques and tools.

  • Strategic, analytical and logical thinker with excellent organization skills and proven planning, problem solving, leadership and decision-making skills.

  • Excellent written, oral, and interpersonal communication skills.

  • Ability to understand and gather complex business requirements, map out technical solutions, and help develop and manage defined timelines.

  • Ability to multi-task and adapt to shifting priorities, demands, and tight timelines using analytical and problem-solving skills.

  • Ability to work both independently and as an integral member of a team.

  • Ability to work collaboratively with business representatives, Subject Matter Experts (SMEs) and technical teams and project managers on development projects during all phases of the SDLC.

  • Experience in UX Design and related tools (Figma) and concepts (HTML, CSS) is added advantage.
  

Working at Allied World

Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:
• Instant membership in the Allied World — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources
Global Presence

Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holding Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in a non-traditional ways.

Allied work is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religions or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com , or follow us on Facebook and LinkedIn.

Skills Required

  • Bachelor's degree in computer information systems or equivalent
  • 5+ years of Business Analysis experience including leadership experience
  • 5+ years of experience in the Insurance industry
  • Strong understanding and experience in Waterfall and Agile (Scrum) SDLC
  • Strong analytical and project management skills, including translating business needs into application requirements
  • Knowledge of Business and Process Analysis best practices, techniques and tools
  • Excellent written, oral, and interpersonal communication skills
  • Ability to gather complex business requirements, map technical solutions, and manage timelines
  • Ability to work independently and as part of a team, collaborating with SMEs and technical teams across SDLC
  • Experience in UX design and related tools (Figma) and concepts (HTML, CSS)
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The Company
1,700 Employees
Year Founded: 2001

What We Do

Allied World Assurance Company Holdings, Ltd., through its subsidiaries, provides global insurance and reinsurance solutions under the Allied World brand. Since 2001, it has supported clients, cedents, and trading partners with thoughtful service and meaningful coverages. The company is a subsidiary of Fairfax Financial Holdings Limited and benefits from a worldwide network of affiliated entities. It serves international property, casualty, specialty insurance, and reinsurance needs.

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